Customer Ratings & Reviews
- Model:
- Digital Item
- SKU:
- 5425000
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Xbox Live 12 Month Gold Membership for its value, ease of use, and quick code delivery. Many appreciate the straightforward redemption process and the length of the subscription. A small number of customers noted that the membership does not automatically convert to an equivalent Game Pass subscription. Overall, the positive feedback on price and ease of use outweighs the concerns about Game Pass conversion.
This summary was generated by AI based on customer reviews.
Not Working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The code that Best Buy gave me is still not working after 2 months! The Microsoft cant validate the code!
No, I would not recommend this to a friendNot happy with the product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.;( ...not able to operate due to slowing system, which was supposed be new.
No, I would not recommend this to a friendi didnt purchase this,
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.be very careful bc I was charged and never purchased this item
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that you were charged for a product you didn't purchase. If you haven't already, we recommend contacting Best Buy Customer Service for assistance here: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001
Hope that helps,
Chuck
Xbox Customer Care
Poor service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson failed to completely inform me about what I was purchasing
No, I would not recommend this to a friendNever got activated by Best Buy when shipped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware . Customer online said, I promise you we will email code, never came
No, I would not recommend this to a friendkid like it. but I don't!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why we need to pay to use our own device!
No, I would not recommend this to a friendRipoff
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth to play online and get called gay by a 13 year old
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that you had a poor experience in Xbox Live. Creating a safe gaming space for all is extremely important to us, therefore abuse and harassment is never okay on Xbox Live. If you experience harassment, we urge you to file a complaint so that our team can take necessary steps to deal with the violation. For more information, go here: https://support.xbox.com/en-US/xbox-one/xbox-live/file-a-complaint
Hope that helps,
Chuck
Xbox Customer Care
Don't buy XBOX Gold from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy horrible customer service. Could never get Xbox live to work from best buy code. l
No, I would not recommend this to a friendIt does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to use it but it does not let me.It says it has already been reddemed.
No, I would not recommend this to a friendWasting money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.$59 for playing with those consoles one year it’s not fear
No, I would not recommend this to a friendNo email
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never got the product that was supposed to be emailed to me
No, I would not recommend this to a friend- Pros mentioned:Xbox live
Great Opportunity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best deal for Xbox Gold and I would recommend this way of getting it for everyone. If it ever changes though, I will probably look elsewhere.
I would recommend this to a friend Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox live is a rip off. Seick to playing mobile games.
No, I would not recommend this to a friendrip off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft charges for their pathetic online experience
No, I would not recommend this to a friend- Pros mentioned:Price
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best way to buy Xbox live now is through Best Buy digital. The xbox store no longer gives you the 12 month option so I eat these up!
I would recommend this to a friend Good time!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sattisfied with the time it took, bought it and 3-4 minutes later got the code and redeemed with no porblem !
I would recommend this to a friend- Pros mentioned:Xbox live
Online
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for playing against people online. You can’t go without it
I would recommend this to a friend - Pros mentioned:Price
Awesome Fast delivery!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and Fast delivery! My grandson loves it!
I would recommend this to a friend - Pros mentioned:Price, Xbox live
A must have.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox live is a great value. 4 free games a month all playable on Xbox one. 2 360 games that are yours even if you quit the membership. The 2 Xbox one games are basically long term rentals you keep as long as you have a membership. Amazing online with rock sold chat and servers. Decent deals with gold every week for members.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Sammie,
Thank you for sharing the love for your Xbox Live Gold membership! We agree that it's a pretty good deal for all the reasons you mention. Those free games add up, too -- up to a $700 value over the course of a year! Hope you have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
Love Xbox Live!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Xbox Live now that you get all the free games and can cloud game from any device. I play with my Backbone on my iPhone and LOVE IT!
I would recommend this to a friend