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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 5212 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers love the Xbox Live 12 Month Gold Membership for its value, ease of use, and quick code delivery. Many appreciate the straightforward redemption process and the length of the subscription. A small number of customers noted that the membership does not automatically convert to an equivalent Game Pass subscription. Overall, the positive feedback on price and ease of use outweighs the concerns about Game Pass conversion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,212 of 5,212 reviews
  • Rated 1 out of 5 stars

    Better off going to a store

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 24 hours to get the code emailed. It should not take that long I should have just gone to a store and bought it. I bought it thinking it was going to be emailed minutes after purchase but it didn’t.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it at 3:00 today but it still hasn’t came and it says writhing an hour. This happened a couple months ago as well and I thought to give it another try but I guess I’m wrong. It is wasting my time I need my Xbox live

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sold out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I check this item everyday, so I can buy it but whenever I go on it, it always says "sold out" and all I am asking is for best buy to sell a little more digital codes because that's the thing most people will buy if they have a best buy gift card.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I thought I wouldn’t have to wait digital copy’s

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this July 15 7am . It said it would be ready about 30 minutes maybe more , I gave it 1 day it hasn’t been emailed to me . July 17

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Is not working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a code for my homie but he cant redeem the code, we tried multiple times

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy at walmart

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is the point of buying this online if it takes so long to receive? Its been almost 12 hours now... Lesson learned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Took a day nd didnt resevie nothing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i ordered it almost a day ago nd i canclwd kt it havent gotta a refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Painful Process

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably painful process when buying digital code. I should've went in-store instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt work for xbox 360

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says code is invalid. Im the clown for buying it i guess.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    An Hour My Axx - Don't fall for the hype

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download code did not arrive in one hour. Status said pending for at least two hours. UNACCETABLE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They gave me a digital code in an email that had a

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave me a digital code in an email, that was already used.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not get it on time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked my email all day and it never came. It's not worth it. Just go to the store and buy it.

    No, I would not recommend this to a friend