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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 5212 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the Xbox Live 12 Month Gold Membership for its value, ease of use, and quick code delivery. Many appreciate the straightforward redemption process and the length of the subscription. A small number of customers noted that the membership does not automatically convert to an equivalent Game Pass subscription. Overall, the positive feedback on price and ease of use outweighs the concerns about Game Pass conversion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 5,212 reviews
  • Pros mentioned:
    Xbox live

    Rated 5 out of 5 stars

    Xbox necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always thought it was overpriced, so wait for a sale. You get free games, and discounts on games. Plus online play.

    I would recommend this to a friend
  • Pros mentioned:
    Xbox live

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat 60 bucks to be able to play online anytime

    I would recommend this to a friend
  • Pros mentioned:
    Xbox live

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks that you need to pay for membership on XBox but this is a great place to get it. At least I get Best Buy points.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Xbox live

    Rated 5 out of 5 stars

    game time online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need more, great online play with a deal, always a winner

    I would recommend this to a friend
  • Pros mentioned:
    Code delivery

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ease with getting the code emailed. Don't have to go into a store to get thus updated

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy buy buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I really really appreciate the quickness and easiness of recievering code

    I would recommend this to a friend
  • Pros mentioned:
    Xbox live

    Rated 5 out of 5 stars

    Xbox live gold

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox live gold is just what needed to be able to continue playing online.

    I would recommend this to a friend
  • Pros mentioned:
    Xbox live

    Rated 5 out of 5 stars

    Love My XBOX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my XBOX and this is the only way that I can play friends on the XBOX. I highly recommend the product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for being a loyal Xbox fan! We're glad that you're enjoying being a Xbox Live Gold member, especially for playing with friends in online games, and hope you have a lot of fun with your membership.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Xbox Live

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better to buy this card than to be paying for the 3 month card. It is cheaper. I totally recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Xbox live

    Rated 5 out of 5 stars

    Xbox Live Card

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my Son! He loves this card! Playing online is one of his favorite things to do!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good place to get your live membership, decent bang for your buck

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kool very good for price must buy at best buy for best price and because its best buy lol

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for Xbox. Not too bad price wise. Purchased the last two years.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to go wrong as a gift for a teenager who plays xBox.

    I would recommend this to a friend
  • Pros mentioned:
    Xbox live

    Rated 5 out of 5 stars

    A must have for Xbox gamers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had tons of fun with Xbox Live playing with friends and family from all over the world.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the year service is reasonable with everything it offers. I had to get the yearly service after paying monthly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for re-upping your subscription to Xbox Live Gold! One of the great features of Gold membership (besides online multiplayer support) is getting access to new free games every month, which can add up to $700 worth of game content over the course of a year. It definitely makes membership reasonable. Hope you get a lot of use out of it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy to Redeem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought this from BestBuy. I got half off with the purchase of my Xbox One, so the price couldn't be beat. Easy to redeem and worked immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Value Is TOP TIER

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended for value, $60 to play online is a no brainer!

    I would recommend this to a friend
  • Pros mentioned:
    Xbox live

    Rated 5 out of 5 stars

    Xbox live

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what I needed it for so they can play online

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son, best deal because you get a 50% discount off buying the subscription monthly. Two thumbs up

    I would recommend this to a friend