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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 5212 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the Xbox Live 12 Month Gold Membership for its value, ease of use, and quick code delivery. Many appreciate the straightforward redemption process and the length of the subscription. A small number of customers noted that the membership does not automatically convert to an equivalent Game Pass subscription. Overall, the positive feedback on price and ease of use outweighs the concerns about Game Pass conversion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 5,212 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great unit at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves this unit. I did look at several store and compared their price and value. Best buy by far had the best value at the best price! There were several stores that offered deals if you purchased the bundle. But one offered the deal on the bundle, remote and membership. I was sold!

    I would recommend this to a friend
  • Pros mentioned:
    Xbox live

    Rated 5 out of 5 stars

    it was a great birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is really a great birthday bonus gift when buying the xbox console. now it is much more beneficial to add this extra online bonus for the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, my go 2 every time, you will not be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plainly and simply, this is really easy to use. Just buy it in store and then enter the information in. Then, you are off and playing online.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Simple - it is what it says it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1-year of Xbox Live - got a decent price on it, but still disagree with paying for these services... oh well. This does what it says it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live for 12 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft/Xbox are changing their Live plan into Gamer Core. My Live membership had expired and when I went through Microsoft to renew, they only offered 1 month - 3 months, I prefer to purchase the service yearly without a subscription renewing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great gift for a younger kid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the system for my 8 year old. It was easy for him to navigate the controls and understand the game. He has played it constantly.

    I would recommend this to a friend
  • Pros mentioned:
    Xbox live

    Rated 5 out of 5 stars

    Perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this online for a friend who couldn’t afford it. Had him up a running on Xbox live within minutes of purchase

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love Xbox live

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat buying a year pass instead of buying it by the month or every 3 months u save so much money and u get so much use out of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Or you concerned with global warming?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering on line is really going green. No delivery truck. No driving yourself. Online code and you’re done. Purchased online with in ten minutes I had the code and was playing online live in under twenty minutes. Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Xbox live

    Rated 5 out of 5 stars

    Must have for Xbox users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is pretty self explanatory, if you are an Xbox gamer and play games online, this is a must have. The code was emailed to me only minutes after purchasing, at which point I instantly redeemed it on my Xbox for another year of access with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the gold membership for Xbox. It gives me a ton of games to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an email almost instantly with the code! Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Xbox live

    Rated 5 out of 5 stars

    well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a great addition to the xbox one bundle package as my some and his Dad are extreme online gamers!!!! well worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Makes online gameplay possible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I hate that this is required for online gameplay, BUT if you're going to buy it the full year subscription saves you some money!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Xbox live

    Rated 5 out of 5 stars

    12 month is the best value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    12 Months is the best value. Great to have this enabled so you can play games online with your friends. Digital is good too so you can just get the code via email and enter it in right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying a Best Buy and the gift card. They arrive with a couple of minutes when you do it online.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really happy to have been offered the membership with the purchase of the console. It was a pretty good discounted price!!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Xbox live

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast digital delivery of code (less than a minute after finalizing purchase). YESSSS. Son thrilled. When he loaded it up, appeared to actually give him 13 months of Live. Not sure how he got the bonus month or if he was supposed to, but noooot complaining.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that your son is thrilled with his 12 (13?) months of Xbox Live Gold. We're glad that the digital code was delivered so quickly, and we hope he has a great time as a Gold member.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Do it this way!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better to get the giftcard through Best Buy since it's almost 1/2 the cost than purchasing through the console.

    I would recommend this to a friend