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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 17670 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers value Xbox Live, citing its ease of use and the attractive price, especially when purchased on sale. Many appreciate the three-month subscription length, making it a great gift option for gamers. However, some customers reported difficulties with code activation. A small number experienced issues with the code itself, either finding it invalid or already used.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 667 Showing 13,321-13,340 of 17,670 reviews
  • Rated 5 out of 5 stars

    I’ll take it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely better than the game pass. I don’t play many on the game pass and saves you a lot more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product must have but they should go away with the gold and you should be able to play for free online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as Gold

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to buy a legit renewal from Best Buy for full price than save a few dollars from a sketchy website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and seamless purchase and code download for my Xbox. Definitely saves time and getting the code directly in my email was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, found what I wanted and the sales rep was excellent in helping me find the right one. Price same as other places but people in BB are friendlier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Adequate for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download to xboz one. Instructions easy to follow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item for a first time Xbox buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this item combined with my Xbox One and I'm very satisfied with my purchase. It's a full 12 months of Xbox Live subscription, what's not to love?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Live 12 Month Gold Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson got his xbox and he wanted this card also. Its good for 12months. But if he gets another one it will just add on to the months left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift for a new gamer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Gift for a new gamer. My daughter is new to gaming and wanted to get this for her to test it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price for the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally Xbox Live is 60.00, so the price of 49.99 made the product worth it--especially since Xbox live is very nearly required when you have an Xbox One.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good to gift for a last minute gift for ang occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't pass this up!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, i would get this again because xbox game pass is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, easy to use and more than adequate quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great-like playing live with other people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of fun, after school my friends and I call each other and get online and play together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this for my grandson every year for Christmas for a few years now. He loves it because he can play his games with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to order

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to find, order and delivery is so quick! always have just what I need. no hassles, no gas no driving in traffic love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to have it, should be free for the first year, just dropped hundreds dang,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend that you only buy subscriptions when they're on sale. This was $35 when I bought it so just be on the lookout if you're looking to renew your sub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy curbside purchase. My sons use this for Xbox so it was easy to find on the bestbuy website

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    difficult getting used to windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    spending a lot of time getting used to windows 10,hoping it will get easier with use.

    I would recommend this to a friend