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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 17670 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers value Xbox Live, citing its ease of use and the attractive price, especially when purchased on sale. Many appreciate the three-month subscription length, making it a great gift option for gamers. However, some customers reported difficulties with code activation. A small number experienced issues with the code itself, either finding it invalid or already used.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 676 Showing 13,501-13,520 of 17,670 reviews
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and Convenient gift for the gamer in your place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i didn't realize i could purchase a year at a time. very convenient instead of every 3 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my boy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has become a norm to get this every year. Normally just do it on line but credit card expired and needed a gift for xmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lines where long so curbside made my day much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty self explanatory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox live Gold giftcard. It's what you would expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought when they had it for sale and saved myself some money from buying directly from Microsoft. Not much else to review, code worked just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy and use. Great deal and an easy present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect if you don’t want to put a credit card on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like to put my credit card online, this allows me to use Xbox live without putting my credit card on file with Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great great great great great great great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been playing Xbox since day one, now on my 4th version of the console. I like the free games you get each month and the little extras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a great gaming system. Can’t beat it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hat + Live

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with more xbox live, but honestly, just got this for the beanie. It is made well and keeps my head warm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to avoid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for almost everything you want to do on Xbox and Games with Gold gives access to plenty of good games on it's own. Worth it in general.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free games every month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will need this to play multiplayer games online, but you will also be getting several free games every month. Worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Riley,

      It's great to hear that you're enjoying the benefits of being a Xbox Live Gold member. As you said, in addition to getting to play multiplayer games online with friends, Gold members also get new free games every month (up to a $700 value over the course of a year) as well as deep discounts on Xbox games and apps in the Microsoft Store. We hope you have a great year as a Gold member.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to buy form Best Buy that way you can get the points on your rewards instead of paying online for it and get nothing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Xbox Live is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Microsoft Xbox Live 6-month membership for my son and he truly enjoys all of the membership benefits!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good if you have an xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cards are great to buy a years worth of xbox live so you can get all your free xbox one & xbox 360 games with gold xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great Product. I always purchase from Best Buy which have the best price and excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldn’t work on my Switch or PlayStation, but it worked wonders on my Xbox! Highly recommended for Xbox fans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son enjoys it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son and he seems to really enjoy having the membership. We will purchase another one when this one expires.

    I would recommend this to a friend