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Customer Ratings & Reviews

Model:
5F7-00001
SKU:
4401800
Your price for this item is $29.99

Customer reviews

Rating 4.6 out of 5 stars with 1344 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the Xbox One Chatpad's ease of use and the quality of its keyboard. Many appreciate the added features like volume control and the included headset, although some find the size to be a limiting factor. Concerns were also raised regarding the impact on controller battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,344 reviews
  • Rated 4 out of 5 stars

    Keypad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this thing a lot got exactly what I was buying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our grandson. He likes it. It works good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a better headset. Otherwise great product!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gave to friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't seem to be okay I didn't box it and it was sturdy and well-made. But before I had a chance to use it I found the Xbox brand and bought that and used it instead. I gave this item to a friend. He has not told me of any complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Chatpad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chatpad works fine for typing, however the headset gets nothing but static. Tried other headsets, same problem exists until removing chatpad and directly plugging in the headset to the controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Work well at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well at first. I'm glad I bought the warranty because I've had this product a month and the headset isn't working already. Also the metal part that plugs into your controller, is too soft.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works pretty well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a keypad on your controller with a couple programmable hot keys. That all works great, but the mic connector doesn't seem to hold the input super tight , which leads to some obnoxious audio crackles.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Gabe, Microsoft warrants the Xbox One or Accessories will not malfunction under Normal Use Conditions for 1 year from the date you purchased it; and for Accessories, means 90 days from the date you purchased it. Please contact us directly so we can assist you with a possible replacement at: http://support.xbox.com/en-US/browse/xbox-one . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    It worked for a bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what it was supposed to do, but it failed about a week or two later. Could be user error, but everything I've read seems to suggest I did everything right. Maybe I just got a dud.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Helpful if you get one that works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was defective-the symbol buttons did not function properly and Microsoft suppport couldn’t repair the problem. Microsoft has discontinued this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for having the full keyboard, the buttons are small and not as click responsive as the old version. This also sits off the control at an awkward angle that limits its comfort.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uh - Yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitment sucked, does not line up well, pain to get docked. Disappointed the audio jack is still directly on the bottom. Bad enough without the chatpad, bending the audio jack/cable while gaming but this pushes it even more into your body. NEED a 90 degree adapter for your headset with this. I hoped this would allow my typing in game (non-chat) but not so much. So, overall this was a wasted buy, it does not see much use due to its design and limitations.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son. It's decent when it works, but is kind of flaky. If I had to choose all over again I'd pay an extra $10 and get something better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works As It Should, But...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works As It Should, But The Center Is Very Dim, I Can See All The Letters/Characters Fine, Not Sure If This Is Normal Or Not (added a photo)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need the adapter for pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this for pc you will need the xbox bluetooth adapter so you can use the chatpad to text. Been using it for overwatch and it's grear

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convienence of having the buttons, but I had to exchange mine 3-4 times because the lighting on the pad were all messed up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    50/50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have quick messaging and shortcuts but can only use supplied headset, headset included with Xbox will not connect to chat pad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bought as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Microsoft - Xbox One Chatpad as a gift for someone. So I really can't comment on it. Sorry.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    does not work with all games

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item does not work with all games. Not really anyone's fault but the game developers.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Keypad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 11 yr.old. he didn't like it. Said it was to small. Worked fine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Chatpad worked fine, Headset broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this solely because I needed a cheap headset. I got to use the headset for all of a day before it broke.

    No, I would not recommend this to a friend