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Customer Ratings & Reviews

Model:
6DV-00001
SKU:
5257704
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Customer reviews

Rating 4.6 out of 5 stars with 1642 reviews

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95%
would recommend
to a friend

Customers are saying

Customers enjoy the Xbox One Media Remote's ease of use, backlight, and comfortable size and design. Many appreciate its good battery life and the pleasant feel and texture. However, some users point out limitations in range and the need for a direct line of sight to the console. The infrared technology and occasional response time delays were also noted as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,642 reviews
  • Rated 4 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, functional remote...could use better on/off functionality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped it so many times and it still seems to work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    similar to a tv remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely like this remote to watch Netflix and Blu Ray discs on the XBOX One, rather than using the game controller. The only thing I don't like about it is that it some of the buttons are not labeled and it's not clear what their functions are. Overall, it is worth the investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks cool, just wish it had numbers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good alternate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to use without hassling with your controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best remote if you don't like using the controller.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Should come with the console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to use the controller to watch a movie is a nuisance. The only flaw with the console is when ever you push a button on the remote the on screen menu for use with the controller pops up. Have fun skipping to where you fell asleep.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    XBox One Media Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote has a very basic design; too basic. The remote for the 360 was far more useful, and I am disappointed that Microsoft decided to make the newer device more limited than the old. It lacks A,B,X,Y buttons, which can make navigating certain menus on the XBox One system awkward. It also lacks a DVD menu button, which is simply bizarre. Simply put, Microsoft, if it is your intention to make the XBox One system a viable stand-in for a normal bluray disc player, then you need to create a remote with capabilities to match. *Note that I would recommend this to a friend only for as long as it remains the only option for a XBox One remote.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Surprised....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is pretty cool.... but should of had the colored buttons. Hulu requires you to hit the blue x button for details and you can't on the remote. They really should of put those on there!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fantastic Features, But Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it's motion sensitive, but it has to be directly pointed at console to register commands. It doesn't always read everything. Other than that, it's great! It's way better than the 360 remote.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job. Could have a better design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote really fails to accommodate normal TV watchers. It has buttons that you would expect for a basic TV experience, but is impractical to use with a DVR or any of the new tv boxes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice design but redundant.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the design, especially its size and how it feels in your hand. But realized I didn't really need it because I've gotten used to using voice commands to control my Xbone. So I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it does make viewing BluRays on the Xbox One a lot easier, the controller is missing some key features, like a subtitle button, eject, and a normal on/off button.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does not change volume well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well to control all xbox related features but changing the volume on the TV with this remote is a test in patience and accuracy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Handy media remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little remote is handy when using with the TV app and various other media apps but falls short in the YouTube app. Apparently Google is to blame for this but it still dampens the overall value. The only other little nuisance is the fact that this remote needs line of sight with xbox and not the kinect. I am used to the ps3 media remote that is Bluetooth and has lasted over 2.5 years on the same batteries. The smart glass app can do all this remote can and more for free.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not my favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote offs really cool butt it only works when the Xbox is on. If you don't want your 1000 dollar investment to remain on all day it's not great

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice small remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be 4 or 5 stars had it worked with CD player other than that it a nice remote to use with xbox.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works very well but honestly should be included with the console since MS really pushes this as an all-in-one device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bestbuys fault

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is hit and miss a lot of the times, when using volume but it's the remote I've had three and they all do the same thing

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Th3nighthawk. Microsoft warrants the Xbox One or Accessories will not malfunction under Normal Use Conditions for 1 year from the date you purchased it; and for Accessories, means 90 days from the date you purchased it. Please contact us directly so we can assist you with a possible replacement at: http://support.xbox.com/en-US/browse/xbox-one . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    Compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote for my XBox One works pretty well but it's a bit small so the buttons are harder to press. It's great overall.

    I would recommend this to a friend