Customer Ratings & Reviews

Lip Sync Issues when playing blu-ray on Xbox One S!!!! Is this going to be fixed soon?? I am ready to return my new Xbox One S back to the store and get a refund... Very frustrating! Microsoft Support is basically saying that they know about it and good luck!

Best Buy delivery for Christmas was great. Unfortunately I found out after buying the XboxOne that it intermittently powers off making it unusable. This has been reported by a number of owners - watch out. Now I'm supposed to mail my son's Christmas present back and wait for Microsoft to repair/replace. For a known issue Microsoft should make it easy for me to return to Best Buy for a replacement. Very frustrating.

This Xbox one S is a huge hit and a miss they downgraded big time from the Xbox One to this little lego piece I wouldn't be so annoyed if my Xbox fan didn't sound like an engine ticking noise that never goes away my advanced warfare bundle Xbox one was so nice on top of the shifty quality the controller to the Xbox one is even cheaper all around I wouldn't recommend this unless this is all you can afford

Unit has to be rebooted often. Won't play Skyrim from 360. Battlefield One storylines completed in a couple of weekends by a less than moderate gamer. Controller is a battery hog. I've gone through eight low end batteries in three weekends. Mostly use this to stream videos, which it does fine! Another overly advertised piece of Microsoft hardware that doesn't live up to the hype in my opinion.

I made a big mistake for hear my son, the controller does not work after 1 month, i think the batteries provided with the controller are not fresh. now i have a green console and a black controller that i buy for a second player the customer service for the warranty is not good, they say i have to call to microsoft to claim the warranty, but i bought it in bestbuy.com

I had to return the console and the controller I bought on black friday. The xbox would overheat and the controller never connected. I traded it in for a new xbox a couple weeks later and it works fine. The packaging on the one I bought on black friday had packaging that looked cheaper which leads me to believe they put out an inferior product on black friday

I would stay off the consoles for a while until Xbox figures out what they are doing - terrible console

When the camera pans its like watching the Blair Witch movie. At least it didn't break the bank.

I prefer to purchase PlayStation instead. ........

Since the day I bought it it has not worked. I bought it with the Battlefield bundle and it never worked. The game was installed many times and it would give me a blank screen after the introduction. The I bought a different game with the same results.

System and controller had to be updated and downloaded, over two hours. Then system, controller, and game had to be install, 4 hours! Got the early enlister and couldn't even play the first day.

This was my 5th attempt at a purchase of an Xbox one. Hopeful that purchasing the newer model would change my luck and unfortunately it didn't happen. Bad fan and HDD. Back to ps4 I go.

As an RPG player, I like that this came with Battefield One pre-installed and a terra-byte of memory for future games. This is the most pre-installed memory we found.

No work with 4x need to fix the system make sure work with all tv

All that I expected and more. Works well with my smart tv

Had to take back cuz it would not download.Never got to play

1st let me start by saying I am not a die hard gamer. I mainly purchased this item for the 4K UHD player. I already have an xbox one which I have not touched in about a year. When I do play games its mostly 1st person shooter games. i.e COD, Battlefield and occasionally I'll play madden. I love video games and I wish I had more time to play games and be more into them but I just don't have the time. The console is much improved from the 1st gen. smaller, lights, the fact that the power supply is built in is a big plus. So far I've watch X-men apocalypse and Batman Vs. Superman. I do have a 4K TV with HDR and you definitely see the difference with the colors. I've also played Battlefield 1 so far and the game also looks incredible. I'd definitely say that the xbox is worth the upgrade if you have or plan on getting a 4k tv with HDR.

I played on my brother's Xbox one when he got it the day it came out. I have been playing it since and didn't need a new one. However, moving away made me need a new Xbox one. I heard the Xbox one S was coming out so I waited and finally got the package during Black Friday. The green color is nice and not too bright. I love the size difference and the fact that you do not need a power brick is a plus. 1 tb is enough for a good amount of games since I personally still buy CD versions. However, with the size of these games, 1 tb can be filled up very quickly. A way around that is to have an external harddrive.

I hadn't bought a new Xbox since the Xbox 360, when the Xbox One came out, I decided I would rather wait. However when I saw the One S and the special package that Best Buy was offering with Battlefield 1, I couldn't help but think about it, I'm glad i go it, it has a 4K blu ray player, it's sleek, and the games are just awesome. A great console, highly recommend it.

I am very pleased with this product and my two boys are ecstatic!! I have only one wish that I am sure a program upgrade could rectify with the entire system. I was disappointed that we are unable to use most of our 360 programs. We have a considerable investment and find that we can not retire the 360 console at this time. We had hoped that due to space requirements, the overall environmental impact could be lessened with this purchase. I would think that someone would come up with a way to make this an easier transition, by say use of the cloud to store them during the registration process (for all 360 games), then during the download process move the programs from one system to the next thus making it no longer necessary to have both. Those that would use this service would follow the current cloud interaction specifications along with the required yearly storage rate for the cloud. I am not aware if this is possible now, of course they could also be able to go from the Xbox one games to the 360 console. Giving the owners of these products at a considerable investment more consumer freedoms and choices. I believe this would be the next logical step for those in the gaming world. I give this idea to the public. Thank you for making my children so very happy!!!!