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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.8 out of 5 stars with 638 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers express satisfaction with the Xbox One S 1TB NBA 2K20 Bundle's ease of use, attractive price, and impressive graphics. Many appreciate its performance, storage capacity, and 4K capabilities, along with its compact size. Positive feedback also highlights the overall system quality and the inclusion of the Xbox console itself. While some users experienced issues with game loading times, the majority of reviews were overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 638 reviews
  • Rated 5 out of 5 stars

    Probably my best purchase experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Xbox One S to upgrade from Xbox one. The sleeker design and the gaming experience are unexplainable for the price. Best buy's pick up during the Black Friday sale was fluid. I did not have to wait long to receive my purchased product. Its an overall yes for someone who is looking to buy a console in budget

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Congratulations on upgrading to Xbox One S! We're glad that you're enjoying its compact design and better overall experience, and it's great to hear that you got a great deal on it, too. We hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent console for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is not as fast as my previous console but once it is running its not noticeable for the games and apps I use. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan encouraged

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Xbox one for 2 years, barely played it. After covid I played a bit more and it ended up turning off on its own, and apparently the mother board got fried b/c the fan stopped working. Had to shell out another 300. I recommend getting the protection plan and keeping it cool:ventilated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the Xbox one at first I was weary about buying it but I’m glad I did. I’ve been playing on it every day since I bought it. I also use it to watch movies on in spare time. I’ve even pushed my fire stick asides as I can do the same things on the Xbox that I can do with a firestick

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, very ideal and affordable.entry level console presenting access to Microsoft’s full gaming portfolio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Game Console

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Xbox game console along with an extra controller however my daughter changed her mind while in Best Buy. She wanted the PlayStation 4 and Just Dance so we returned the Xbox. Although we returned it, my daughter still said Xbox is a great game console to have.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using this product for months now. And so far no problems with it. Bring a lot of joy to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stepping over to the other side...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been PS fans for years this was our very first time and purchase stepping over the the other side. We’re thrilled as our my kids, the console works great no problems or complaints what do ever and it’s been over a year and it’s still in great shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal Wit Game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One bundle with NBA2K20 is a good idea. The game itself was about 80 GB and took overnight to download. So far my only complaint is sometimes the xbox says it is not connected to internet and I have to restart it (even if it has a physical Ethernet connection to the router).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One was purchased as a gift and has many great qualities. All streaming services and backwards compatibility is a huge plus. The only downside to this model is that the controllers still require batteries. Highly recommended for games and as a media streaming hub.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox One S as an excellent way to play games and media! To make the included Xbox wireless controller rechargeable, we recommend investing in a rechargeable battery pack such as the Xbox One Play & Charge Kit. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Basic but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a second one for the wife so we can play call of duty duo screens . Ya I’m lucky I know . It’s not top of the line but it does the job , had some internet connection issues sometimes but overall not bad when you get it on sale or price match it on Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Price & Great Game Bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son & was very pleased to see the new NBA 2K20 game included. Great discounted price & he was quite pleased to finally get his long awaited Xbox. Have not played much with him just yet, but the games & picture quality & clarity are quite good. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good deal during black Friday

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $200 for a xbox with 2k20 great deal that i would advise anyone take advantage of for entertainment purposes.

    I would recommend this to a friend
  • Cons mentioned:
    Game opening

    Rated 3 out of 5 stars

    It does what its supposed to.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay. We have an identical one we've been using for a few years now. But we wanted another so we could play online multiplayer together. It has a problem opening games sometimes, but if we restart the xbox and try again it works. A bit of an annoyance, and over time I'm sure it will only get worse instead of better, but we'll make it work until it dies.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox One S for the most part .If you continue to have issues with opening games, we suggest troubleshooting the problem with Xbox Support. Contact them here: https://support.xbox.com/help/games-apps/troubleshooting/game-issues-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Ones s is a nice console it is powerful for gaming, the only down side is that you need to buy a subscription in order to play with friends. But microsoft's reward lets you buy the live gold for free by just surfing and completing tasks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super fun gaming system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a lot of fun playing the console. My nephews love it. Can’t wait to purchase more games to try out.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great gaming machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works as expected and as designed. I haven't had any issue and received all relevant updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far We Are Very Pleased With The Game System.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Little Different Than The Xbox 360..Not Really Understanding The Store On The System To Purchase Items..Would Prefer More Free Games That Come With The System..But Overall We Are Satisfied With Our Purchase And Would Recommend It To Our Friends.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Cecilia,

      Thank you for sharing your experience with your new Xbox One S! If you're interested in sampling several different games, we recommend trying out Xbox Game Pass or Xbox Game Pass Ultimate. These services will give you access to 100+ different Xbox games including brand new Xbox exclusives for a low monthly fee. We hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my Daughter and when I watch her play the quality looks real smooth, it has a lot of space for Video Games and she plays it with her friends a lot. Great Quality! Everything was fresh and brand new when she opened it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One S 1TB NBA 2K20 Bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased this Xbox for my Grandson but, when he is Not playing it I'm playing it.. I never thought that I would actually enjoy playing the XBox. I even bought more games so that we can play together. My Grandson said I was too slow...

    I would recommend this to a friend