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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.8 out of 5 stars with 1146 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent game selection, including the bundled Star Wars title, and the console's affordable price as major pros. Positive feedback also highlights the ease of use and setup process, along with the console's performance and storage capacity. A few customers noted that only one controller is included and some experienced issues with controller connectivity or backwards compatibility with older games. Some users also mentioned occasional overheating concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,146 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an early HS graduation gift for my daughter. While she’s never been a gamer, she’s enjoyed having the distraction during COVID-19 stay-at-home. And has been able to connect with friends and students she’s been missing. Easy setup and great gift!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted that your daughter is enjoying her new Xbox One S. It's great to hear that it's helping her stay in touch with friends while staying safe and healthy at home. We hope she has a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    It’s a long time coming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had an Xbox for about 5 years and getting the new Xbox one was indeed a treat. Great price for Black Friday as well. I’m back in the saddle. Get the one with the cd-rom and the 1TB of storage. If you get game pass, you’re going to need all the room you can spare.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great Deal!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't wait to they play this have X or gigs for all the games that they want to install plus though quality plays in 4K!!...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great deal, great Console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with Xbox One S over PS4 and am very happy with that choice. Some crossover to PC and some backwards compatibility with XBox 360 titles clinched the deal for us. We have a PS3 at home but the complete lack of backwards compatibility in PS4 ruled it out,

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Bundle!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox bundle will give you hours and hours of fun. It comes with Star Wars Jedi: Fallen Order Deluxe Edition, 1 month of game pass and 1 month of Live Gold pass. The console supports 4K video. It is very well worth the money and I recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending this Xbox One S bundle! It's great to hear that you're enjoying Star Wars Jedi: Fallen Order and the trial memberships that came with it. We hope you continue to have many more hours of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    Love my xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this xbox online and did curb side pick up same day which was awesome. Loved the game it came it. I was looking for a console that came with 2 controllers but couldn't find one in stick anywhere. So far this xbox has been great

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lacy,

      We're glad that ordering and picking up your new Xbox One S was an easy and fast experience. It's great to hear that you're enjoying Star Wars Jedi: Fallen Order, too. We hope you continue to have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    First-Time Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I’ve owned an Xbox. It’s a bit of a learning curve when operating the UI compared to PlayStation, but after a bit, you’re flying around and know where everything is. Plus I like that it plays 4K movies and streams in 4K too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love the Xbox One S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been having a blast with the XBox One S since the night that I purchased it. I highly recommend this gaming console to anyone who loves gaming or even those who are new to gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded my Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to try the upgrade. Glad I did. It’s faster and smoother than my older X. Graphics are great. It did require an update as soon as it connected to the internet. Bummer when you want to get right to gaming. Worth it tho. Enjoy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One Jedi

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console and was a great day for Black Friday, I really wanted to upgrade my original Xbox One and also wanted Jedi Fallen order and at $200 it was awesome faster and Jedi Fallen order is definitely on of the best Star Wars games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congratulations on upgrading to Xbox One S! We're glad that you got a great deal on your new Xbox console and that you're enjoying how much faster it is. Thank you for sharing your thoughts!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    Great Console for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always loved collecting consoles and owning an xbox one s was my top priority. It's a great console with lots of fun games to play. I recommend this xbox for anyone who enjoys xbox exclusives and watching netflix of hulu - Jonathan

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jonathan,

      Thanks for adding Xbox One S to your collection and for recommending it to others. We're glad that you're enjoying it, and we hope you have a lot of fun playing games with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    Great system and also a 4K blu Ray player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Xbox one. I have a regular one and this is the second Xbox one S. I got this one mainly for the blu Ray capabilities for my bedroom but will also use it for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for not only games, but the 4K aspect is awesome. I am not a complete convert to streaming just yet so still like to have the disc in hand and this does a great job playing

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox One S, especially for watching video in glorious 4K. Thank you for sharing your experience, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This was a HUGE upgrade from my Xbox 360 Slim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is incredibly smooth graphics, very high quality feel and very enjoyable experience. Easy to setup, easy for my you g boys to navigate the menus and get to their games. Haven’t tried a dvd or blu ray yet-but looking forward to it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congrats on making the big upgrade to Xbox One S! The great news is that it's also backwards compatible with hundreds of Xbox 360 and original Xbox games so you don't have to say goodbye to your favorite games. Discover the full library of backwards compatible Xbox games here: https://aka.ms/AA4w2z2

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Plenty of storage, and great graphics!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Xbox One from when it first came out, I purchased this one and can see the difference! There is SO much more storage for apps and games- so no more deleting my games to make room for new ones! The graphics are also much better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my grandson to play online tournaments and games with his hockey team. We halos have a PS4, but the graphics on the xbox1 are much better. Easy setup and were online and playin* in under 30 minutes.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted that your grandson is enjoying his new Xbox One S! It's great to hear that it was easy to set up and get started playing, too. Thank you for sharing your experience, and we hope he wins a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    More than a game system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this bundle. I beat the game in a matter of days even though im not really a big gamer. Now the system has all my movie and tv needs so it was a great buy even if you dont play video games much.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Perfect Gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this for my brother and he’s obsessed!! The only thing i don’t like is how fast it over heats sometimes and the fan is sometimes really loud, but other than that i think it’s a perfect gift!

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't play a star wars game in years it's awesome it came bundled. The only thing this bundle lacks is a plug and play coming with it for the controller instead of aa batteries. Totally worthe the money though.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Happy but not without some problems

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these units. One for each teenage son early in the pandemic. They work as they should. However, one of my sons unit kept shutting down on him. We shipped it back to Microsoft bc it was under warranty. They fixed it and sent it back. My son saw online there is a problem with melting in the circuits. Not sure if that's what occurred here. Both are working now

    I would recommend this to a friend