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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.8 out of 5 stars with 1146 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent game selection, including the bundled Star Wars title, and the console's affordable price as major pros. Positive feedback also highlights the ease of use and setup process, along with the console's performance and storage capacity. A few customers noted that only one controller is included and some experienced issues with controller connectivity or backwards compatibility with older games. Some users also mentioned occasional overheating concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,146 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best gift ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift and was noted to be the best gift ever! Easy set up and the Jedi Fallen Order game is fantastic. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming console for beginners. I love it. I’ve been playing Star Wars game and it’s fun. The console is easy to setup and play on

    I would recommend this to a friend
  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    Great bundle!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun bundle including a great system and an amazing game!! This bundle came down to 199 which was a really good deal!! Thanks Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    Helping with staying at home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a life saver during these trying times. I have sunk many hours into Fallen Order. It’s epic and feels like a movie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We’re an Xbox family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this bundle for my son on Black Friday. Great deal for a great system. Easy set up. Best Buy made it easy to decide to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kids love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product priced high in general Best Buy not any higher than other store or platform children love it and are able to use with ease

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgraded from original Xbone One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of the Xbox One is slimmer and quieter than my old day one edition Xbox One. It has more storage space and a bluetooth controller. It's certainly an upgrade in every way. The price was only $200 cheaper than my day one edition (and the Series X will be out by the end of the year), but it's a good console so I'm not complaining. I docked a star because it actually lags occasionally. I played all of Jedi Fallen Order and there were cut scenes with very choppy playback, but I had no issues while playing. It could just be the game itself, except that sometimes the apps for streaming lag and have to be restarted too. I didn't have problems like this one my last Xbox... but the harddrive also started to get so incredibly loud that it was intolerable... and was probably going to die soon. I got more for my money in buying this new console than replacing the harddrive, so whatever. I'll accept the occasional lag issues.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congratulations on making the upgrade to Xbox One S. We're glad that you got a good deal on it, and that you're happy with its performance for the most part. If you continue to have issues with lag, we recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/help/games-apps/troubleshooting/game-issues-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought myself an Xbox during the black friday deals. I also own a PS4 and want an Xbox so I could play Forza and Halo. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    First Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with everything! Bought it for a certain game, but will probably end up buying more games in the future.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jessie,

      It's great to hear that you're satisfied with your new Xbox One S. If you need any help in deciding what Xbox games to play in the future, check out the wide selection of games available for Xbox One here: https://www.xbox.com/en-US/games/xbox-one

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal with a game and and free Xbox live for a month. Very easy to order online and quick curbside pick. Awesome service

    I would recommend this to a friend
  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    Excellent Package For The Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't a fan of the Jedi pack but the quarantine made me pick it. To my surprise the game was nice and the Xbox fit my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    The Best EVER!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped around for a decent price and even though it’s more because it came with a HIT game, it was still the best choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great little console. easy to set up. quick and effortless. grandsons loved it. best buy made the whole sale easy.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great for Gaming and Streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Xbox. It has been great for gaming and it’s has replaced any other devices I had for streaming. Love the 4K look too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful machine and runs very well, the exclusives for Xbox are also very fun

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a Black Friday special! Kids will be excited for this Christmas present!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st XBOX, had the other brand for years….still have difficulty downloading other games

    I would recommend this to a friend
  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    Love the Xbox One and Jedi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Xbox One S. We love that it came with the special edition of the Jedi Fallen Order it is a really fun game.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great present and deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal on sale for 200$ for tm cousins christmas. Great xbox i bought the same package myself over a year ago.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? You can’t go wrong with the Xbox. Especially with the 4K! It makes watching games and movies delightful.

    I would recommend this to a friend