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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 856 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the Xbox One S 1TB Starter Bundle's impressive graphics and ease of use, praising its 4K capabilities and the included storage. Many appreciate the console's compact size and the value for its price. While some users found the user interface needed improvement, the overwhelmingly positive feedback highlights its performance and overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 856 reviews
  • Rated 3 out of 5 stars

    good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great system just a down fall that they discontinued the kinect feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good starter kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem was that it did not come with the 3 free months of Xbox live and gold.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son use it a lot he like it but takes too much time to download games

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the unit online, and had it delivered to the house. The remote control would not stay connected to the system even after multiple battery changes. Called and had to return the entire system a 60 mile trip. My wife wound up spending more since they did not have the same system. I opened the box and no power cord. Another 60 mile trip. I returned the whole system and got my money back. Had a bad experience with customer service. I don't recommend best buy. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming platform with this speciifc bundle arent worth it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to try it out, I’ll guess I’ll go back to PS4.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No xbox live code given

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no 25-digit xbox live code on my receipt. I did not know I would need one until I unpacked the box and read the card, therefore making it impossible to know I would have to ASK the cashier to include it on my receipt.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    xbox is horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The os on this device is the most cumbersome pile of crap I've ever seen. I'm not sure how Microsoft is getting away with charging so much money for a system that was very difficult and limited to deal with. There was no functionality to it. Couldnot download and watch at the same time,remote limited to only physical batteries, had to download a dvd player just to watch movies, resolution and graphics where very poorlyrics rendered, if anything I had gotten it just to try halo but it really wasn't worth the 300 price tag. I'll be happy to stick with my ps4 or any Sony product in the future, sooo much better lol.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I bought the bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I love the Xbox however, I bought the bundle with 3 months live included.... they never activated the live card and I ended up having to buy live instead of enjoying 3 mos free

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear that you're experiencing an issue with the bonus Xbox Live Gold card that came with your bundle. We recommend returning it to Best Buy for activation. Once activated, the three months will stack onto your existing membership.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    I'm not overly impressed with the Xbox One S.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely prefer the PlayStation game systems, but my son wanted the Xbox One S. Settings are too many and too complicated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never Again...grrrrr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being told by a store employee this would be an easy system to set up, it was nothing short of a nightmare once all was said and done! This proved to be very expensive and frustrating. We’ve had it more than a year and still hate it. Main use? Blue Ray DVDs!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    3rd One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had to return 2 Xbox Ones within a year and a half. We are now on our 3rd one. Now this one won't connect to our wireless, Not happy. If you do buy an Xbox One BUY A WARRANTY!! Best Buy has been great to us. They have helped with every issue.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Cara,

      We're sorry to hear that you're having issues with your new Xbox One S. While every Xbox One console comes with a one-year limited warranty, Xbox Support may be able to help you with your connection issue first. To troubleshoot the problem, go here: https://support.xbox.com/en-US/xbox-one/networking/network-settings

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a pc player for most of my life and i was interested in red dead 2 so i purchased a xbox 30fps SOMETIMES at like 720p Would not reccomend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The console stop working after 3 months of purcha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this xbox one s. Is only 3 months old is already not working.i cant understand for a brand-new xbox I expect more quality on this product...

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry to hear that you've run into an issue with your new Xbox One S. Each Xbox One comes with a one-year limited warranty, so we encourage you to reach out to Xbox Support to get your console repaired or replaced. They can be reached here: https://support.xbox.com/en-US/

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Worst xbox one console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox one console didn't work at all I had a hard time turning it on and keeps turning itself off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Set up and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and install was laborious and lengthy - the complete opposite of what we were told by store employees

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that your setup process was a long one. Usually, getting your new Xbox One S set up and ready for gaming is a painless process. If you ever need some tips on how to get your Xbox One set up, Xbox Support can help out here: https://support.xbox.com/en-US/xbox-one/console/set-up-new-system-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Xbox one S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s already not working. Just shut off one day, won’t stay on for longer than about ten seconds.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear that you're an experiencing an issue with your Xbox One S. Each Xbox One device comes with a one-year limited warranty, so we encourage you to contact Xbox Support for assistance in troubleshooting and resolving the issue. They can be reached here: https://support.microsoft.com/en-us/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is glitchy and has some slow problems.Not good.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Nick,

      We're sorry to hear that you've run into glitches with your Xbox One S. One probable cause for random shutoffs and slowdown is overheating caused by poor ventilation. Please make sure that your Xbox One S is placed in a well-ventilated area and that the vents are unobstructed. For more tips on how to ventilate your console, go here: https://support.xbox.com/en-US/xbox-one/console/ventilation

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Product, BUT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the specifications oaths X-Box and bought it because it had bluetooth capability according to the Best Buy spec's. After getting it home and setup, I found out otherwise. I researched the fact, and found this on the Microsoft website. The Xbox One console does not feature Bluetooth functionality. Headsets cannot connect to the console using Bluetooth." The link:https://support.xbox.com/en-US/xbox-one/accessories/connect-compatible-headset . I consider this a bit of "False Advertising". I'm an Elite plus member, don't write many reviews but, felt this was important. I'm giving it a great review because the system is fantastic and I'll figure something out. Read into it everyone!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for your feedback and we're sorry that you've run into this issue. We've passed along your comments to the appropriate people. We're glad that you're enjoying your new Xbox One S otherwise, though!

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know all those problems you were having connecting your headset, downloading certain items, etc...well the new Xbox fixes all of those issues seamlessly. I chose not to go with the one X because there are not enough 4k games to justify paying twice as much. Besides, when that day dies come...the one X will be old news!

    I would recommend this to a friend