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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 893 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers enjoy the Xbox One S 500GB console bundle, particularly praising its 4K capabilities for movies and games, and the included game. Many appreciate the system's ease of use, setup, and smaller size compared to previous models. Positive feedback also highlights the bundle's price and the console's performance. However, some customers point out that the 500GB storage may fill up quickly for those who play many games.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 893 reviews
  • Rated 4 out of 5 stars

    Worked great better then the older ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, easy set up. my son got to play fortnight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it, it helps the kids have something to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my son and my son loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was purchase for the church for class room work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox works fine but one of the controllers is stic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox works fine but one of the controllers is sticking

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Candice,

      Sorry to hear that you've had a problem with one of your controllers! It should still be covered by our manufacturer warranty though! You may want to request a service/repair for your controller. Here's how to go about getting that process started.
      https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work

      Hope that helps,
      Rey
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children's love the Xbox one and the games quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice unit. Impressive graphics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being a earlier model the system is great.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a Christmas gift. Good value

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to take controller back to best buy white marsh customer service on the floor trying to find someone so i could get another one was told if I have time I'll help you order off line do not go in store horrible service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming system is great but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDMI cord that came with system was broken. Requested new one and they said I'd have to bring entire system in just to get a new cord. Too much of an inconvenience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great if you have rural internet

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this and it’s wasn’t great for our kids. Trying to find age appropriate games was a challenge. Returned it for a Nintendo Switch and everyone is enjoying it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller and game freezing issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games will freeze while playing them. I already checked the Internet and that is not the problem. Also the controller that came with it, literally caught on fire in my son's hands.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox is great, but don’t understand the game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox, but the game is confusing. I don’t understand the point of the game. You just keep diving and driving and it doesn’t end.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cool Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be a great addition to a good game, but I had trouble accessing the add-on. Though the xbox of course works great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No different than the original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an upgrade from the original Xbox, but was not impressed. Save your money and get the one x.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great but learning controller not easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the graphics and games available. wish there were more offline 2 player split screen games available.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox one s is a good console. But playstation will always reign supreme among consoles.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Downloads are slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloads are slow. Product is smaller than the other which is a plus

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    If we had FiOS might be ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have unlimited high speed internet service, don't buy. We have to use wifi due to our location. Won't load games and always updating. I have spent several hundred dollars on games, but the kids can't play them due to the internet issue. They don't warn you about this, and Xbox live is an extra sixty dollars a yr. Rip off!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheesy game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. This is an old having sytem , not new xbox. Game awful , graphics suck

    No, I would not recommend this to a friend