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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 4,616 reviews
  • Pros mentioned:
    Performance
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Xbox master race

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox for life. Upgraded from my Halo edition Xbox one. Awesome Xbox all around.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing is amazing...better loading, better picture, better device---enough said.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Good console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console, overpriced as usual. 4K, HDR, looks really good. Fast load times.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    onex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    runs much smoother and quicker than the one, graphics on a good tv are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    4k !! Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture it's quick slick looking it's worth the jump from an Xbox one s

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sold on the idea of the new Xbox really being as powerful as they said it was until I got it. It’s true. Games look better with the 4K quality. They run faster. And the system is much smaller and quieter then the previous. Worth it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Micah,

      We're glad to hear that Xbox One X has been worth the investment! Thanks for pointing out that Xbox games run faster and better on it as well, even though the system is whisper quiet with a smaller footprint than previous models. We hope you get a lot of gaming goodness out of it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    superb performance and versatility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't owned a console for a while (last one was a PS3), but I've really liked the XBox platform so far. Lots of great games to choose from, not to mention the home media center capabilities the XBox brings. It just works for playing physical movie discs, connects to my HD HomeRun without any issues, and is fairly easy to manage in terms of users, child restrictions, etc.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Fantastic system for real gamers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is just awesome, load times are awesome and the 4K is beautiful!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Good But

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xb1x is an awesome machine and the visuals are stunning. The upscaling actually works and the overall speed of the machine is outstanding. There is one concern that I have. Why did they downgrade the storage of the machine? We went from 500g/Xb1 which I currently own to 2tb with the S and back to 1tb/Xb1X the most powerful console on the market today. I have all three and it doesn't make sense to me especially with the games becoming larger in size. Ex. DVD, Blue Ray and now ultra disc.The graphics demand more storage and will use that drive quickly.......I would have given it a ten but without the 4tb that I feel should have been placed in this console we will settle for the 4 star rating.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love how fast this Xbox is. It is a great buy and the 4K is flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing new update to the xbox as far as speed and 4K UHD graphics. Although, if you don’t have an upgraded TV then you wont see the difference. I enjoy this xbox, but i could have still used my regular xbox one. I like to upgrade so i did, but my wife can’t see the difference. It’s just something i wanted, but definitely not needed to have done right away.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    The most powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is a beast everything loads faster and the graphics are better!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grea Xbox! Space is a little iffy but the picture is awesome on a 4K TV

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    More power better gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra speed is very noticeable. And the true 4k pops off the screen

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Best XBOX yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, 4K movies look great. Very happy with the product overall.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Finally 4K!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally xbox in 4K! Once you try it in 4K, you'll never go back to HD!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Beautiful, High Powered System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and file transfer. Beautiful 4K gaming. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    4k and HDR!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k and HDR look amazing! Required updates right out of the box, and game installing/downloading are a bit of a drag, but I knew that would be coming since all other Xbox One consoles were the same. Word of caution, some TVs will need to be configured to allow for HDR, check your TV's instructions (realistically, just use Google to figure out the proper steps).

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    A few issues, but great overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Navigation isn't the most intuitive, but the main issue is that about once a week I have to power cycle the machine in order to fix random issues that it encounters -- like games not loading/working correctly and controller no longer being synced (re-sync buttons don't always work). However, the pros far outweigh the cons. The Xbox One X is super small (no bulky power brick!), quiet, has superb response/load times and outputs amazing graphics.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts on Xbox One X. Power cycling your console is occasionally necessary to resolve common minor issues, but the process does not erase any of your games or data. If, for some reason, power cycling doesn't fix the problem, your console also comes with a one-year limited warranty. During the coverage period, you can call on Xbox Support for assistance -- including repair or replacement: http://support.xbox.com/en-US/contact-us

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are amazing. Have been able to enjoy games and movies in 4K

    I would recommend this to a friend