Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 4,616 reviews
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    A Bit Pricey, but pretty amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on the fence about spending the big $ on the Xbox One X, wanted a 4k HD Blu-Ray player and thought would be nice to have a new gaming console, as my last one was the 1st Gen Xbox about a million years old. Have to say, it works amazing once the Blu-Ray app is downloaded into the console, 4k movies play fantastic, better than in the movie theater - and picked up a few HD games, graphics are out of this world... if you can manage it without selling a Kidney, its an amazing console - no problems experienced so far (at time of review 3 weeks using it)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing the love for Xbox One X! We're especially glad that you're enjoying its 4K capabilities, both in playing 4K Blu-rays and in true 4K gaming. Hope you get a lot of use out of it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    better than the original

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This latest version is more powerful with better graphics. I'd give it five stars except I think it's over-priced.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the XBox One X for my husband for Christmas. We did alot of research before we bought it. It is an awesome console. It's just WOW!!! Our last XBox was the 360 so this is a huge jump in graphics and everything else. My husband loves this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an owner of the day one edition of Xbox one. Xbox One X is so much faster. Games load faster, the guide is snappier and the os operates smoother. I haven’t had a chance to see the 4K capabilities yet, hopefully after Christmas I’ll be able to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and powerful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my xbox one x, the extra upgrades it does to old games are amazing, and plus its a uhd player so I can play 4k blu rays on the system. Really surprised at how small it is too, and the best part is no big bulky external power supply now.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    HDR, 4K + improved FPS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console that helps close the gap between console and PC gaming. 4K and HDR have been flawless and Xbox enhanced titles look amazing with improved frame rates. The only real gripe is the same as for the Xbox one s, having to buy an adapter ($80) for the Kinect that was originally purchased for my Xbox one. Microsoft initially offered them free when upgrading from the One to the One S but isn't offering the same for those who held out for the One X. Sad face.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    ❤️ this item!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great investment for my 13 year old son. My teen daughters play the console also. Ordering online was easy and convenient. Delivery was quick with no delay. This item works great with the 4K Ultra TVs. This is a great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load times are significantly faster and the graphics on my 4K are stunning. Recommend if you have a capable tv

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Stunning upgrade from the Xbox One (with a catch)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy an Xbox One X when I purchased my LG OLED. I already had a Xbox One S but I wanted to see some of the 4K HDR supported games. Playing games like Forza Horizon 3, Ghost Recon, and Gears of War 4 really make the hardware shine. This is definitely a great purchase. But it is definitely a premium purchase and only worth the price of admission if you have a television which supports UHD HDR and you are interested in the games which have been Xbox One X enhanced. Otherwise, Xbox One S is still a great and affordable purchase.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Can’t wait!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This paired with my 2016 model KS9500 Samsung 4K will be epic.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Powerful and fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is beautiful with the 4K feature. I was worried that the DVD player was not 3D because I do watch a lot of 3D movies. I couldn’t find an answer anywhere but I am happy to say it does. The remote is nice. Glad I purchased this.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance, Picture quality

    Rated 5 out of 5 stars

    Awesome 4K experience.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4K video gaming console. It’s way better than the previous versions. When you are playing, it looks like you are playing in real world.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    XBox Heaven

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs so smoothly. Use it for games, Blu-ray, and streaming since a lot of the apps are better than my smartTV. I’ve owned previous generations of Xboxes and the Xbox One X definitely takes the cake. It’s runs cool and quietly, the interface is relatively easy to navigate, graphics come out crystal clear (can’t wait to take advantage of its HDR capabilities). This model definitely is quality at its finest and will last for the foreseeable future (unless you’re prone to surges or something).

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    As expected a great system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Xbox has been great so far and is faster and much more responsive compared to my first-gen Xbox One. Runs well and is beautiful on my 4K tv. Only downside in my opinion is the system runs fairly warm and fan noise is noticible.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    The Year of the 'X' - in this case - xBox One X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hottest game system in years. Nice job Best Buy getting in on the first shipments with Microsoft. Lucked out in getting one in time for Christmas. BestBuy does a great job being a leading sources for Gamers. And you get a Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome Game Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been so happy as an Xbox fan...finally Xbox one X is all it said it's gonna be. My friend at Best buy told me to be patient & wait for this system & I'm definitely sattified with this new console.....Awesome is all I can say

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth Every Penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid gamer, I delve into the PC gaming world and console. I must say this packs a lot of punch for the price point. It will never outperform a high end PC, but this gives my console experience a huge boast. Worth every Penny.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Highly recommend.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for this 4K console to I could get Forza7 and have not been disappointed. The 4K on the driving game is fantastic! I have also used it to watch 4K movies as well and that is also a great picture and experience.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best console nowadays

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely the best console nowadays. It is a must if you have the Xbox One and want to do the upgrade to 4k gaming and movies, as the old Xbox One is not, but if you own a Xbox One S, maybe the change will not be that much.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    4K visuals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the original Xbox one and Xbox one s along with the ps4. Ps4 was far better with the graphics and a proper picture until the one x came out you can tell the differencebetween all the console it's clear as night and day.

    I would recommend this to a friend