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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 4,616 reviews
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very pleased with my XoneX purchase. All of the 'enhanced for One X' games I've played so far have been sick!! Very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Well designed, but not that impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a seemingly good job designing the console and assassin's Creed: origins looks great on my Samsung 8 series 4k with HDR. Not amazing, but great. It should have been boxed with the elite controller and not the typical version. It does come with an hdmi 2.0 cable, which I appreciated. I would recommend this console only if you have a 4k TV with HDR. Otherwise, save your money and get the One S in case you upgrade your TV later on.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're considering buying an Xbox One and you want the best of the best. You won't go wrong with the Xbox One X. This is truly the most powerful console on the market and you definitely get what you pay for. 4K HDR Player, with great load times and wonderful 4K upscaling for games. If you don't have a 4K HDR TV to take advantage of all the power. I wouldn't bother. The faster load times alone won't justify the purchase. However, if you do own a 4K TV or plan on buying a new TV soon. Highly recommend this console.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Best Gaming Console on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my 13 year old son this console for Xmas and he and my 16 year old son are loving it. They also have the Xbox One but now fight over who gets to use the new Xbox X. The game play and the graphics are far superior to any other gaming console according to Thing 1 and Thing 2. I definitely take their word for it. They are a on a first name basis with the guys at Best Buy. A top of the line 4k HDR is a must. We have an LG 65” OLED and the 4K DVD player works seamlessly and the picture quality is second to none.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Most Powerful Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my Xbox One X. I also have a PlayStation 4 and a custom built gaming PC running dual graphics cards and tons of memory. I can game on my PC in 4K all day and it's great. But sometimes I just wanna kick back on the couch and play some console games. Xbox One X is definitely a game changer. Graphics are very good. I was very impressed with the 4K games I have played so far. I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Upgrade success!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from my original Xbox One to the Xbox One X and have to say the quality improvement of the gaming experience is incredible. Comparing Forza Motorsport 7 between the systems is where I see the biggest difference.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Optimal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X is straight-forward in what it does. It's a more powerful Xbox One and allows you to access 4K content if you've got the equipment necessary. I already owned an Xbox One but bought an X to finalize my 4K setup. If you already own an Xbox One and have a 4K setup, the X will fit in nicely and can play UHD movies. If you don't quite have the necessary equipment for 4K then perhaps the X isn't what you're looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Everything Xbox +4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor. Buy this, hook it up to a 4k HDR TV, and put in Forza 7. You can thank me later. a real 4k gaming experience. I don't think we've seen the real power of this machine. It will be an exciting gaming year.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    The upgrade for a serious gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With just enough extra juice and power the one x delivers as premises. I upgraded from an Xbox one and I play side by side with my gf on her own Xbox. The color that pops in 4k is evident immediately. Playing side by side gives me a unique perspective, I can easily see the graphical improvements and depth of the colors and fields of black. Loads a little faster than the standard box. If you want the top of the line this is it. If you just want an Xbox without 4k you won't go wrong with standard model

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you were able to see for yourself how much Xbox One X brings to the table in terms of pure power and enhanced visuals. It's also awesome that you and your girlfriend can game side-by-side now! In case you're wondering what games to play next, here's a list of games that have been enhanced just for Xbox One X (though they'll also work on her Xbox One):  https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Well worth the price to upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a upgrade from the X1S. While pricey, it's worth it for the performance (especially load times) & graphics.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the upgrade to Xbox One X! We're glad to hear that you're enjoying its more powerful performance, and that you've seen a difference in graphics. In fact, if you're ever wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're willing to spend a little more on the Xbox One X instead of the Xbox One S, this is the console to get! It supports 4K gaming, HDR, Dolby Atmos, and more! Even players without a 4K TV or surround sound can benefit, as the extra processing power this console has noticeably cuts the load times of games and apps! It plays many previous-gen Xbox 360 and original Xbox games, with an growing list every month! It's quiet and compact! This is a great console and is the most powerful one on the market!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mark,
      It's great to hear that you're enjoying the extra power of the Xbox One X! You're probably already aware of it, but here's the always up-to-date list of supported Xbox 360 and original Xbox games.
      http://www.xbox.com/backcompat
      Happy gaming!
      Rey
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    WORTH IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the Xbox one S, then purchased this to go along with my new 4K TV and it's beyond Amazing definitely closed the gap considerably between PC and console gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Go get one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously a solid pick up. Very similar to prior Xbox ones . The console is smaller, Fans are on the sides so you can set your dvr box on top without overheating. Slight boosts in performance. Overall happy I upgraded!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k is definitely worth it. Smoother game control too. I know its pricey but Bestbuy has a good deal. Half for 2nd controller, gift card and a free digital game. Considering its a new item thats a really good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best console I’ve owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox one x is the best and nicest console I’ve purchased and used to date. The PlayStation 4 I own isn’t even close to the kind of power the Xbox one has for downloading games and movies and has excellent graphics

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Best Console on the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming console on the market, and it's a great home theater device on its own. Simply looking at the specs will show you that this device is more powerful than the PS4 Pro; it can handle native 4K HDR gaming at 60 fps. I find myself as drawn to the console now as I am to my PC (which is equipped with a GTX 1080)! This console doesn't have as many good exclusive titles right now, but more are in the works. Do yourself a favor and pickup the Game Pass subscription!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts on Xbox One X and agreeing that it's the best gaming console on the market! We're glad that it's giving your gaming PC a run for its money as well. And thank you for recommending Xbox Game Pass, which offers 100+ great Xbox games for a low monthly fee, including brand new exclusives such as Sea of Thieves, State of Decay 2, and the upcoming Forza Horizon 4. We hope you have a lot of fun with your new console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Sleek and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my Xbox One X. It’s so quiet, it’s small and it’s super powerful. The 4K UHD blu ray player is nice.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're enjoying how sleek and powerful your new Xbox One X is. And we agree, being able to play 4K UHD Blu-rays on it is a very nice feature. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Powerhouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned every version of the Xbox since the initial release. The X is a powerhouse. 4K is beautiful, and enhances older games. Can’t wait to see what developers will do with this platform in the coming years.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Upgraded for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming system. Bought it to get true 4k gaming. To be honest. i really can't tell the difference between this and the PS4 PRO. except on paper.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Superior gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best gaming console I’ve ever had the privilege of owning! 4K HDR is a huge plus PlayStation doesn’t offer. You can feel the power of the console running smooth and clean, no lag, stays cool and quiet

    I would recommend this to a friend