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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 4,616 reviews
  • Rated 5 out of 5 stars

    4K and Increased Frame Rate are Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest improvements I see from this new Xbox X are most definitely the 4K display and the increased frame rate. I was pretty disappointed that this didn’t come with an elite controller out of the box. I can’t say I really notice decreased load times or anything of that nature, but I haven’t seen any frame rate reduction from busy gameplay. This may not mean anything to many of you, but I really appreciate that there is no longer a power block. It is now just a regular power cord. That just helps save space in my entertainment center. So in short, the biggest improvement is the 4K, in my opinion. Still totally worth it just for that.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most reviews you will read, mine isn't going to be any different. This is the best console ever made so far. Microsoft did a great job getting such a powerful rig into the compact Xbox console form like the Xbox One S was already. So its compact but surprisingly heavy. Which is ok because it just sits on your TV stand anyways. If you haven't bought an Xbox yet, you should just get the X and avoid having to upgrade later.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit on the higher end in terms of pricing, But this console its really worth it. Great interface along with some sweet games really make the whole experience just come to life.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Surprisingly Happier than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgradedy tv from Full HD to 4K and wanted my game console to match that. So I also upgraded my Xbox One. I thought about upgrading the PS4, but with rumors circling that the PS5 of coming in a couple of years, I decided against that. Plus XB1X has True 4K and a 4K Blu-ray drive. The visual different in the games is astiunding. And the added bonus of the upgrades to some.classic Xbox 360 games, I couldn't be happier.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox One X! We're glad that you're enjoying its true 4K gaming and video capabilities, especially when paired with a 4K TV. Thanks for calling out how hundreds of classic Xbox 360 and original Xbox games are backwards compatible with Xbox One, and have been enhanced just for Xbox One X. To see a list of enhanced games, go here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best of the bunch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My seventh Xbox and a clear winner. I could knock it down a rung for debuting with only a 1TB hard drive, but chose not to. My 2015 Sony display has been upgraded to HDR10, so I'm able to tweak a few settings to maximize the TV's dynamic range and Assassin's Creed: Origins looks brilliantly alive. Controls mirror the current Xbox One system updates. I have an 'S' unit and the 'Network Transfer' feature in system settings allows me to copy an updated Gears of War 4 digital copy (90 GB's) to the 'X' unit very seamlessly. I can't attest to the increased processor speed as yet, as I haven't ventured into any multiplayer. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    It's an Xbox, what else!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox 1 X works fine and as expected both game play and video play are clear in sound and picture. Since games are down loaded the 1TB will be reached quickly. I recommend a purchase of additional external USB3 storage. An adapter is needed if you want to use your older Kinnect device. Hey it doesn't overheat, or get the rings of death as did the older 360's!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Xbox x powerful machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this machine for my son and he loves it. Very powerful machine you should definitely make sure you have a good gaming 4K tv too, with good refresh rate. Very happy though.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great hardware upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest addition to the Xbox one series is a great hardware upgrade for late 2017. The graphics and gameplay are exceptional. Hope the upcoming games can use all it's might

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    So Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is so incredible and worth every penny. The graphics are insane on a 4k tv and with our theater running it, the sound effects are awesome. My kids love this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome indeed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new xbox one x. What I like most is the load times, games load faster which means more game time for me. I work a lot so when I do play I get more time.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    So much better than the original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's as simple as this: the Xbox One X is the upgrade you'd expect and is worth the additional cost. Load times are faster, and the games in 4K look absolutely fantastic (Assassin's Creed Origins and Forza Horizon 3 are two of our favorites for showing off what the system can do). In comparison, games look horrible on my original Xbox One, to the point that it feels like a different console generation.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're enjoying your upgrade to Xbox One X! Speedier load times and 4K visuals are two great reasons to make the leap. If you're ever wondering what other games to play, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing Piece of Hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version is quite powerful. It makes a huge leap in graphics and everything looks much smoother. If you have a 4k TV with HDTV this is the way to make perfect use of it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than original xbox one, games and movies look stunning. If you do not have the time, inclination or money to go the pc route then I would recommend this to you.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best system on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been looking forward to this system for months and was incredibly excited to finally purchase it. Works absolutely perfect with curved 4k tv and couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first XBox. I have the PS4, always played PlayStation. The graphics are amazing, and it’s very user friendly as far as learning to use Xbox after PlayStation.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best gaming system ever made.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little on the pricey side for a mid gen console but it's too good to pass up on when u don't have 1 at all. Would choose it over the other ones 10 times out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBox One X is a great upgrade to the previous XBox One. More hard drive space, somewhat faster load times, super comfortable controllers, and of course, 4k support!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    fantastic console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast load times, excellent picture for 4k tvs and a lot more quiet than any console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great console, takes original to the moon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console, it takes the idea of an xbox one and makes to vastly superior to even the ps4 pro. The graphics are amazing on a 4K tv or 1080p. The streaming of built in mixer is even better. Now I just cant wait to see what the developers do with this amazing machine in time. I know Red Dead 2 is gonna look godly on this beast.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unsure if I should really upgrade from the one s. Man am I happy did. All my games load faster and the graphics are improved. I noticed it the most on madden 18

    I would recommend this to a friend