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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 4,616 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many things with this system. Graphics are awesome and it even works with Cortana. Haven't had a game system in years but had to get this one.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best Video Game Console at the moment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with my LG OLED this holiday season, and all I can say is WOW! Every game looks incredible with HDR, and even better when running in 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    1x finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is here and after spending some time with this beast I'm not looking back. I have the ps4 pro also & i have glanced back a few times already with that.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best game console. I love my xbox x. If you don't have this system you are missing out. The graphics and sound are amazing. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage capacity, speed and performance of the Xbox is amazing. I highly suggest this system for anyone wanting to be competitive with online gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is a beast, I also have a ps4 pro and nothing compares to the one x. Only a 1000 dollar plus PC

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from an Xbox S, and a 1080p tv to this and an HRD. The graphics are insane, and the speed is unmeasurable. I noticed this most on PUBG. With the Xbox S it took a few seconds for things like builds and objects to render when the game started, with the X they are rendered before you hit the ground, and you can clearly see objects on top of buildings while still in the air.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A must-have for 4k gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the amount of games in the Xbox library being upgraded to 4k and HDR, your gaming experience just got a whole lot prettier. Great frame rates too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most powerful system on the planet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most powerful system on the planet! Was very happy to get this the day after launch and after spending a week with it, I have absolutely no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Some aps dont do too well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games are awesome to play on here. But, applications like crunchyroll, hulu, etc. Like to freeze and crash, I know its not the internet because it never did it with my xbox one. But other than that I like the matte look and it is pretty heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Upgraded from the One S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my system from the xbox one s model and for those of you that can't decide if you want to upgrade this is my opinion on it. I can tell you that there are definitely graphics improvements over the one s model. The graphics are more detailed and well defined. The load time has improved for me across the board for games and apps. If you don't have a 4k television but have a 1080p television don't worry though because thanks to super sampling it will give you a much more detailed image due to the image retaining a decent amount of the details that you'll get with 4k but it'll be formatted for you're 1080p television. I can vouch for this because I've had mine connected to a 1080p and a 4k television and the image quality is amazing on both compared to my one s. Now don't get me wrong my one s had a good quality image but this system takes it a step further. The load time for in game graphics were wonderful because I play a lot of battlegrounds along with a bunch of other fps and sports games and the problem that I had on pubg was always with the textures not loading fast enough and with this system i don't have to worry about that. If you decide to upgrade or switch from another manufacturer my opinion is that you can't go wrong. This is by far the most powerful gaming console on the market.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to the Xbox One X and thanks for offering your opinion on its performance. We're happy that you're taking advantage of its faster load times and enhanced visual quality in games, even if you haven't upgraded to a 4K display. Definitely a good suggestion to upgrade if you play a lot of fast-paced FPS and sports games as well -- the faster loading really helps.

      If you're wondering what games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Amazing system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my Xbox one to a xbox one x mostly for the amazing true 4K gaming and movie quality. This is the first system with true 4K and it’s amazing

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Fast console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned a XB 1 and that was a good console. Now that1X is here i wanted to take advantage of the processing power and graphics and it doesn't disappoint. Graphic enhancement before attaching it to a 4k tv looks better than the original box. File game transfer is super easy, all in all a great console.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great system, but has a couple lags

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is a power horse, beautiful 4k and hdr game play but lags a bit on the home screen and surfing the menu. Also they need to address the Atmos cuting out, forcing me to go to the system settings and switching Atmos off them off again. With mild overheating but easily corrected with proper room to breath.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome platform

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox one x is amazing . The 4K visuals stunning , smooth gameplay . I really love that I can use my Xbox One accessories and all my games . Great Buy

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Power, graphics, and awesome gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they announced the new game system, they didn’t lie about the power they packed into the system. 4K gaming flawlessly and a great system overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very sleek and much better looking than the old unit. It has functionality with the future and compatible with the past. Couldn't ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Whoa...unreal gameplay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 4K TV...you NEED an Xbox One X. It streams in 4K with Dolby Digital, something I have found not all apps support on Apple TV, the games in 4K that are supported are like looking through to another part of the world. FarCray 5, AC Origins, Forza 7...amazing. System is super quiet, menu loads way faster than my launch system, and no more power brick!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your love for your new Xbox One X, and for recommending it to people with a 4K TV. We're glad that you agree everything just looks better on the system, too. If you're wondering which games to play next, here's a list of great Xbox games that have been enhanced specifically for the Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    A fantastic console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 4k hdr tv, and you do not have XBox One X, you are doing it wrong. The best looking games, 4k blu ray, great user interface... get it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome Console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contemplated on upgrading the Xbox for awhile. Extremely impressive so far and I have yet to get into the games that really show it's capabilities!

    I would recommend this to a friend