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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1402 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are impressed with the Xbox One X's graphics, 4K capabilities, and picture quality, frequently praising its performance and ease of use. Many appreciate the included storage and the sleek design, although some mention load times as an area for improvement. A few customers noted the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,402 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Holds up

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to the series X coming out this was the best that Microsoft had to offer in home consoles and it hasn't let me down in the time I've owned it. Looking to upgrade to the series X but thanks to this being such a good system in not in that big a hurry.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work very well and now the Xbox One X price is a little better. It looks a lot better in person then on the box. Battefield V looks great and so does Forza Horizon 4. The controller is nice as well I wish had the same gold to dark gradient color as the console. Not a big deal though.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Most Epic Colored Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a day one edition Xbox and wanted to upgrade to a xbox one X and when this came out I knew it was time for me to buy a new system. The case looks amazing and the controller is a really nice matte dark grey. And the Xbox One X is way faster at processing than the day one edition

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Power Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When your told it's better to wait on something it usually works out better. I'm this case I waited 5 years and finally got and Xbox one. Even better is it was a black Friday deal, got the most powerful Xbox out and it's a special edition that game with an extra controller free!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on joining the Xbox One family! We're glad that your new Xbox One X was worth the wait, and hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids were blown away after Christmas. They love it and love the fact they got a free game with bundle. I think the picture looks awesome when I play either a blue ray or Netflix on my 4K Sony TV. Didn’t think it would but I treated myself to the tv for Christmas also and WOW!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that your children were blown away by their new Xbox One X! It's great to hear that they're loving the games and that you're enjoying streaming video and playing Blu-rays in glorious 4K. We hope your family continues to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great for 4K games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the One X as an upgrade to my Xbox One so I could take full advantage of my Samsung’s QLED tv 4K capabilities. I’m glad I upgraded because visually it is night and day. Plus games loader quicker with less lag. Lastly, can’t go wrong with 1Tb of memory being standard.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the Color Scheme

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like you would expect from the most powerful console this generation. Color is really what sets this console apart. It has metallic looking gold flake not just some different color plastic or paint.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally bit the bullet and upgraded my launch day Xbox One to the X and I don't regret it, boots faster, runs smoother, and delivers a better gaming experience. Only thing that's frustrating is the controller with minimum use, has already developed a ghost drag across the screen.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the big upgrade to Xbox One X! We're glad that you're enjoying the overall Xbox One X experience, including how quickly it loads and runs games. If you're still experiencing an issue with the controller, we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Sweet upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my 360. The battlefield v bud dle was a nice bonus. Graphics and frame rate are incredible. The battlefield bundle is the gold edition Xbox and has a gold hue to the console. I would of preferred to be jet black like the other one x’s but that is just a preference.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congrats on making the big leap to Xbox One X! You may be glad to know that hundreds of Xbox 360 games are backwards compatible with Xbox One X, and some have even been enhanced just for its extra power. For a full list of backwards compatible Xbox games, go here: https://www.xbox.com/en-US/xbox-one/backward-compatibility

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best gaming console for 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought a 4k tv and wanted to take full advantage of the quality, so i bought the Xbox One X. It also has a 4k blu ray player for movies. The difference from 1080p to 4k is unbelievable and worth all the money.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    A Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome look to the console and already own a Scorpio so what better time to surprise my sis with the perfect all in one entertainment console with some of my old games that I know she'll enjoy and I get 3 Battlefields as a bonus with a lil price cut not too bad. Happy Holidays

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We bet your sister is going to love her new Xbox One X! It sounds like a wonderful gift, and we hope that she enjoys it and all the games you're going to give her.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    great deal for black friday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for myself on black Friday and came with the games and 1 extra controller for free. I couldn't be happier! I already have a PS4 and thought about getting the PRO but when I found out the Xbox can actually play true 4K I went with the Xbox one X instead.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own an Xbox one S and I upgraded to one X. There is a dramatic difference in performance and the visual quality is amazing. If you have a new 4k HDR tv and you like the Xbox, this is a must have. Plus this is a special edition and looks cool on your component stand.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox is better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a ps4 pro and Xbox one x, so far the Xbox has our performed the ps4. This Xbox specifically has a really nice gold finish on it that makes it stand out. Excellent system and well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Xbox as I’ve always preferred the PlayStation. I love the design of this Xbox as well as the stunning 4K display. Battlefield V is a fantastic first-person shooter and this bundle is a great value.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for agreeing that your new Xbox One X bundle is a great value! It's awesome to hear that you're enjoying its compact design as well as how good everything looks in glorious 4K resolution. If you're looking for other games to play besides Battlefield V, we recommend trying one of the many great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best gaming console ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this game console for my husband. I didn’t know what I was buying but I am so glad I did. This is the best gaming console. The picture, graphics, and animation are incredible. My only recommendation is that the console was more user friendly for 1st time users.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    One X rocks, and the game is basically added free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy to see the price of One X dropping by $100. Still not sure I like it as my primary 4K DVD player though. Be sure to check the 4k settings on the box and your TV to ensure you are maximizing the benefit of HDR10. It was turned off by default on my 70 inch Sony

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Modern plaything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to just drive a car without using the key board. So I figured the controller would do the trick. It's not as good as the joy stick BUT one has to get used to it. The graphics in all the games are terrific. Take all this with a grn. of salt as I'm not a gammer.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    4K Dream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing this on a Samsung 4K TV with Xbox One X Enhanced games is a combination for amazing gameplay, immersive experiences, and stunning visuals. This Xbox is one of my best purchases of the year, runs every game better, faster load times, and faster boot up.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an Xbox since it came out. I upgraded about a year ago to the S. When I finally bought a new TV I decided to upgrade to the Xbox One X. I was pleasantly surprised. Faster load times and graphics are noticeable. Overall I’m happy with my purchase.

    I would recommend this to a friend