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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1402 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are impressed with the Xbox One X's graphics, 4K capabilities, and picture quality, frequently praising its performance and ease of use. Many appreciate the included storage and the sleek design, although some mention load times as an area for improvement. A few customers noted the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,402 reviews
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Very Nice Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked this up a few weeks ago and have been very impressed so far. Gaming in 4K is new to me and provides an overall better gaming experience. The fact that it was on sale and we needed another console since our 9yr old 360 finally took a dirt nap.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Ehhh. Good and bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on a Black Friday deal. It’s amazing at 4K. Really just jaw dropping on things like RDR2. As far as it’s extra processing power....ehhhh. Not real sure where you are supposed to see that. Map load time in RDR2 was a minute and twenty five seconds on my regular Xbox one. People who play know this long load time I’m talking about. Well I timed it on the Xbox one x and.... one minute and twenty five seconds. Yeah... LET DOWN. So I’m sure some games see the advantage but I’m still looking for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great, easy to use and update. Games that came with system are okay as EA is having slot of online issues

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how much you're enjoying your new Xbox One X. We're glad to hear that the console is easy to update and use, and that the picture quality has been great. If you're ever wondering what other games to play, here's a list of great Xbox games that have been enhanced just for the extra power of Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good looking Xbox one x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seen this console at the Microsoft store in the mall,the box art doesn’t do this Xbox justice,it’s actually kind of a blue grey to tan transition and it looks pretty sweet,it goes really nice with the phantom black and the grey/ blue controllers

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like it says, it’s very powerful, super quick and very silent. I used to have the Xbox one s, the Xbox one x is definitely a step up. I love both consoles, but this is more powerful for sure. Graphics is extremely good. I’m very happy with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're very happy with your new Xbox One X! We're glad that it was a successful upgrade for you, and that you're enjoying how much better everything looks and plays on it. Hope you continue to have a great experience with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Really awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X is an awesome product. The graphics are amazing if you have a 4K tv. The Xbox One X enhanced games look real. Especially the Forza games. I am happy with my purchase and I would recommend this product to anyone who has a 4K tv.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're overjoyed to hear that you're enjoying how much better everything looks and plays with your new Xbox One X! Thank you for recommending it to anyone who has a 4K TV, and we hope you continue to have a great time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from ps4 and upgraded to the Xbox one for the graphics and 4K blu Ray player and I was impressed with it. First game I played was RE 2 Remake on my 75 inch Nu8000 Samsung with my Sony surround sound system and it was very immersive

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox One X! We're glad that you're enjoying gaming and watching video in true 4K with it. (And we may also be a little jealous about your stellar home entertainment setup, too!) We hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great upgrade from Xbox 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade. I had the original xbox. Great graphics and controller feel. The load up from turn on is not much faster but overall enjoying this xbox. I keep my xbox's for a long time. this one has the graphic power to keep for many years!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the big jump to Xbox One X! One of the great benefits of upgrading is that you don't have to say goodbye to all your old Xbox 360 games; Xbox One X is backwards compatible with hundreds of Xbox 360 and original Xbox games. Some Xbox 360 games have even been enhanced just for the extra power of Xbox One X. For a full list of enhanced games, go here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying to decide if it was worth the money to upgrade from an Xbox One to the One X. Soooo glad I did, on a 4k tv the games look amazing, stop thinking about it and just buy it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jeremy,

      Thank you for recommending Xbox One X! We're glad to hear that it was a worthwhile upgrade, and that you're enjoying how great everything looks and plays in true 4K. We hope you continue to have an awesome time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Blown away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am blown away by this thing. I almost stayed with my Xbox One S but decided to upgrade anyway. Playing games like red dead at native 4K on a huge screen...Wow! Xbox One X is suddenly the best console and better than any $500+ gaming PC.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jared,

      We're glad to hear that you've been blown away by your new Xbox One X! Playing games such as Red Dead Redemption 2 in 4K resolution on a big screen is a game-changer for sure. We hope you have a great time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console replaced my broken Xbox I had and it has done exactly what I expected. The design is dope for the console and BFV is a good bonus for it. This is a good bundle. Controller doesn't feel cheap either

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox1 on steroids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded from my day one Xbox1 and I'm really impressed. The speed of the UI is lightning fast and the graphics of the 4k games is astounding! I own the PS4 Pro as well but for multi-platform games Xbox1 X is my console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the big upgrade to Xbox One X! We're glad that you've experienced how awesome games look and play in glorious 4K, and that it's your choice for multi-platform gaming. Hope you continue to have a lot of fun with your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    My First Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had PlayStation but wanted a 4K player to play movies and wanted to try the Xbox the controller is different but I’m getting used to it and this bundle is amazing I like the gold rush on this Battlefield V edition.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on being part of the Xbox family! We're glad that you're enjoying watching UHD Blu-rays in glorious 4K on its built-in Blu-ray player, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replaced an old Xbox 360 Elite, so the improvements in image quality and performance were pretty striking. Setup was very smooth. Downloading the initial set of games was pretty slow and I had to wake up the machine numerous times before it finished, but since then everything has worked well. I do wish there were more options for game bundles. Battlefield was the most interesting of the initial options, and it has yet to really hold my attention.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Derek,

      Congratulations on making the big upgrade to Xbox One X! We're glad that you're a fan of its difference in graphics and performance, and that the set up process went smoothly. The good news is that Xbox One X is also backwards compatible with hundreds of Xbox 360 and original Xbox games so you don't have to say goodbye to your old favorite games. For a full list of backwards-compatible games, go here: https://www.xbox.com/en-US/xbox-one/backward-compatibility

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    For $300

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the xbox one x for $300 since my old Xbox one x stopped working since it was overheating, I tried to fix it but no go. I really like the goldish color to it, it comes with battlefield 5 to download

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    A Christmas miracle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas miracle! I will be the favorite aunt when my nephew gets this for Christmas. I got the best deal at Best Buy. It was offered a lot of other places, but not with what was included at Best Buy. Keep up the great work!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    Great but it doesn't like to work offline

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's noticeably faster than my xbox one, has amazing graphics, and games run smoother. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    XBOX One X is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a 4K player and decided to take advantage of the $100 off at Christmas and buy this thing instead. Best decision I made. Love this thing , games look amazing and movies are jaw dropping. Get One X !!!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 4 out of 5 stars

    Great advancement in a gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This powerhouse of a system is just what today's games require. A noticeable difference in the Xbox One S.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on Black Friday, came with 3 battlefield games and an extra remote. Wasn't sure how the gold would look but it looks a lot better in person than in the pictures. Works great for playing 4k movies and playing games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Steve,

      We're glad to hear that you picked up a great deal on your new Xbox One X! Thank you for letting us know how it's working out for you, and we're glad that you're satisfied with how it plays both games and movies in glorious 4K. We hope you continue to have a great experience with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft