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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1402 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are impressed with the Xbox One X's graphics, 4K capabilities, and picture quality, frequently praising its performance and ease of use. Many appreciate the included storage and the sleek design, although some mention load times as an area for improvement. A few customers noted the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,402 reviews
  • Rated 5 out of 5 stars

    Kids love the Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox works well, very easy to setup, teach younger kids how to operate the Xbox, abc provides great fun and entertainment for the whole family

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The Best Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Native 4K UHD with HDR. My second One X -- gorgeous graphics and HDR games are a sight to behold.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great gamer package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m returning from an 8 year leave of absence to video games. Battlefield V is a good game. I’m also enjoying COD BO4. HDR and 4K are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Cool Gradient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a really cool gradient on the console and controller. The 4k graphics are extremely noticable in comparison to the regular xbox one

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that you're enjoying how great everything looks and plays on your new Xbox One X in glorious 4K. We're glad that you're a fan of its cool, compact design, too. We hope you have a lot of fun with your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt expecting anything when getting this product. But when I opened the box I immediately found out that it was not like other one x's.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to play Destiny with my friends, and also bought a 4k TV (43") to see the best graphics -- get the 4k TV if you get Xbox One X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practically made my kid disappear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this console. It will pay for itself from the savings on babysitting fees. Just kidding, my son is too old for a babysitter. He and his friends can play all night, as long as it’s not a school night and he maintains the honor roll. Even the tiny cat enjoys sitting on his bed watching him play... The sound quality is breathtaking. I wish I were more into video games so I could hang out with him....however, If he slips from honor roll, then the only thing he is going to plug in is a lamp- so he can read.....

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's wonderful to hear that your son is enjoying his new Xbox One X! We're glad to hear that he's playing it every night (except school nights, of course), and we hope he keeps his grades up so that he and his kitty can have a lot more fun gaming.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great price for 4k bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my son, the price was great for a 4k Xbox one x bundled deal and the customer service received made my purchase even easier

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast downloads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is faster than the previous models. I was running game downloads side by side and this was way faster than my other Xbox one.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    What can I say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Xbox onex it plays in 4K and I love it. If you don’t have one of these systems, enhance your evening with one of these bad boys!!!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Amazing graphics!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is waaaay better than I anticipated. I wasn’t sure how much of an upgrade this would be to the Xbox one but I was pleasantly surprised

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Daniel,

      It's awesome to hear that you're impressed by the performance of your new Xbox One X. We're also glad that you were pleasantly surprised. If you're ever wondering which games to play next, here's a list of great Xbox games that have been enhanced just for the extra power of Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Huge upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first gen Xbox one and when I decided to upgrade to the new Xbox One X, I noticed a HUGE Difference on graphics! It blew me away!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the big upgrade to Xbox One X! We're glad to hear that you noticed a huge difference in graphics quality with it, and hope its performance continues to blow you away for a long time to come.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it works great games look and run better with the xbox one x and the color is great plus came with 3 games so that is always nice

    I would recommend this to a friend
  • Cons mentioned:
    Load times

    Rated 5 out of 5 stars

    Load times and graphics are much improved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing worse than waiting for load times. This console helps get you past that problem and more. Runs much cooler than my old X Box One.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love this XBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was long overdue for a new XBox. This one has a sleek design and makes almost no noise. The graphics and refresh rate are incredible.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jenn,

      Thank you for sharing how much you're enjoying the sleek, compact design, whisper-quiet operation, and great graphics of your new Xbox One X. We hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Xbox One X. What more do you need to know? Looks great and runs even better!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Good Gaming Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Husband. He really enjoys it and loves playing xbox. Looks really good with our 4K TV. The color on it is super cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal For What You Get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat getting a high powered, fast moving 4K player and a 80 dollar game for 429.00. The game play is awesome for those who have a 4K tv with HDR as well. If you can’t tell the difference than don’t bother investing in this technology, however if you can and appreciate the clarity and vibrance of what 4K and HDR gives you, definitely invest in the Xbox one x, and be sure to get the best deal and get the bundle.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Sammy,

      We're glad that your new Xbox One X was a great deal for you. Pairing it with a 4K TV with HDR is an excellent idea as well. If you're ever wondering what to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    XBOX one in general is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the original xbox one. This is a nice update to the system. I would recommend the upgrade to anyone with a 4k tv.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues with my day one edition Xbox one and decided to replace it with the X.. major speed increase and 4K.. Love the system!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox One X! We're glad that you've experienced a major speed increase in performance as well as true 4K gaming. We hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft