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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1402 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are impressed with the Xbox One X's graphics, 4K capabilities, and picture quality, frequently praising its performance and ease of use. Many appreciate the included storage and the sleek design, although some mention load times as an area for improvement. A few customers noted the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,402 reviews
  • Rated 5 out of 5 stars

    Crisp, clear images make the X-Box even better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids want to keep up with the most current gaming experiences and this is it for X-Box. Although we limit our Grandson's time on gaming, he loves the time he gets to play. Crisper, clearer imaging makes for a reality type experience.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kim,

      Thank you for sharing how much your grandson is enjoying his new Xbox One X. If you need any help in limiting the amount of time he spends online or protecting his security, here's a link to helpful tips: https://support.xbox.com/en-US/browse/xbox-one/security/Family

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Well worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Xbox One S 1TB. Since it was a special edition console and came with a full game, the price was decent enough. No issues so far with the console itself, nor with downloading all the games and features it came with.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the upgrade to Xbox One X! We're glad that it was a good investment for you, and that you're enjoying its many features. If you're ever wondering what games to play next, here's a list of great Xbox games that have been enhanced especially for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from the original Xbox. Picture, color quality is amazing in tru 4K with HDR. Amazing thanks Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own both systems now Xbox for almost 5 months. Love the faster connection speeds and less lose of connection than the PS4. Hate that you have to have internet to get start and all, but Have really enjoyed this system so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I bought this to finally upgrade to the 4k modern world. I had a normal xbox one and felt it was a good investment to upgrade to the X. As well as transfer the old one over to my wife. Now we play games side by side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it more then my PlayStation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little getting used to because the interfacing is not the same as PlayStation but I’m glad I made the switch. Games look amazing no real issues with ghosting, freezing, connection issues etc.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Gr8 system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from xbox one s to the X and the difference is really noticeable in the 4k tvs. Liking it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color of this Xbox One X!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my sons Christmas gift,already gave it to him and have to say he was more excited with it than all the other Xbox consoles he'd gotten which he has all of the Xbox Consoles designed..He Loves everything about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is used by all family members 8-38...games are available for young children with simple commands to keep entertained. Systems is capable of online offline playing and ability to purchase games without going to a store.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Powerful console

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful, can run anything, stream videos and movies and play games with no interruptions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great update from Original Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this system to update my original Xbox One, and it came with numerous digital games and a great price for the holidays. I wish I updated long ago, there is big difference in video when playing on the 4K tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifelong Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a lifelong Xbox fan since the original and I have to say this is the best console I've ever played! This thing is a beast!! Absolutely no screen glitches or drops in frame rate. Very pleased with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    True Graphic Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shaper, brighter, cleaner imaging and graphics. Highly recommend upgrading from original XBOX One.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kris,

      It's great to hear that you're enjoying sharper, cleaner graphics on your new Xbox One X. Thank you for recommending it, and we hope you continue to have a lot of fun with your new console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the game thoroughly and the Xbox one is a beautiful upgrade from the first edition Xbox one console! It was expensive and it seems like it lacks enough memory considering the new games are HUGE...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement To The Original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this system to replace an aging Xbox One. I should have done this sooner. The system outperforms the old one hands down. 4K gaming at 60 frames a second, you can not go wrong with buying this package.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're enjoying gaming in true 4K at 60 frames per second on your new Xbox One X! We're glad that you upgraded, and hope that you continue to have a great time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Boyfriends birthday present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boyfriends birthday present . And I’ve lost my boyfriend to it. So I’m assuming it’s amazing as it looks. Beautiful , sleek and he loves it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      A new Xbox One X sounds like a great birthday present for your boyfriend! While we're glad to hear that he loves it, we're sad to hear that he's been so preoccupied. We recommend getting a second Xbox wireless controller so you can game with him!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great storage space and stylish design!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was excited when I bought this for him. We always has a problem with our storage space with our old xbox one. Now we can download multiple games so the whole family can enjoy playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox one x very good, works as expected, I upgraded from Xbox one, only issue was with controller which was defective , kept on disconnecting from console despite upgrading firmware and changing batteries.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    True 4K Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been playing it for 2 weeks now, enjoying it a lot. I purchased this during Thanks giving deal for $429 with a free wireless controller and other freebies like Battlefield, Xbox game pass and Xbox 14 day live trial. The only downside I would say is, sometime it gets buggy and will never let you sync your wireless controller, so you have to use the phone cable to connect it to the console to sync it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GAMING CONSOLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had every console from the sega genesis days. If you have a 4K TV this console is perfect for you. along with the best gaming console out there currently it has 4K capabilities to watch 4k movies.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox One X to anyone who has a 4K TV. We agree, you'll have the optimal experience pairing Xbox One X with a 4K TV for true 4K gaming and video. But anyone can still enjoy the system's faster load times, steadier framerates, and sharper graphics. We hope you have a great time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft