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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1402 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are impressed with the Xbox One X's graphics, 4K capabilities, and picture quality, frequently praising its performance and ease of use. Many appreciate the included storage and the sleek design, although some mention load times as an area for improvement. A few customers noted the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,402 reviews
  • Rated 5 out of 5 stars

    Gamer loved this, great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is a gamer and LOVED getting this for Christmas. The color was great and the quality of the console so far has been fantastic. It runs so much quieter than the XBox One.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      A brand-new Xbox One X sounds like a great gift for your husband! We're glad that he's enjoying its cool color combination and whisper-quiet operation. Hope he has a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    One of the best 4k Ultra HD Blu-Ray Players out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for gaming, but in the end wound up playing my 4K Ultra HD Movies on it more. It's quiet unlike the PS4 Pro which gets very loud and is slim and easy to put anywhere.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for pointing out that Xbox One X isn't just a great game console, it's also one of the best 4K UHD Blu-ray players available. We're glad that you're enjoying its whisper-quiet operation and compact design as well. Hope you get a lot of use out of it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Kids love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course, my boys love the Xbox. My only complaint is that the controller stopped working not long after they got it. Had to replace because we did not buy an extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value if price i$ right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time to buy such an excellent console for only $299, comes with a couple of free games downloads, trial periods...and, it has a 4k BD player built in..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my second one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of the first Xbox One X. that one just now died, didn't even know that this has 2 color variation while mine was just solid black. still works like a charm ;]

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for the family and it has encouraged all family members to participate. It’s an activity that is brining our family together. Ages range from 83 to 12.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This system is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is for my son for x-mas but my older son has one and he says it's a much better system than the older XBox One systems. I had to get my other son this awesome system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smaller and more powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model takes up less space in my set up than the original xbox one all while packing more power into the small shell. I notice greater draw distances and my games at 1080p.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the very best special editions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our teenage son for Christmas and it met all expectations. Awesome upgrade from the regular Xbox-One. The Gold Rush Edition is spectacular and visually impressive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for the best deal on this for my nephew and Best Buy had it. The color scheme is a little much for me, but I love the BF series of games so this was an easy choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best XBOX ONE X bundle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black friday bundle?! Oh yeah!!! A brand new game comes out in a bundle just in time for Black Friday. What a great deal! The console is $100 off and the game is $30 off! Deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold my project scorpio edition for 300 dollars as i moved to pc.. have a xbox one s as a back up.. played that and couldnt deal with it.. got a great deal here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it great system for new gamers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had couple different Xboxes but this one is the best. Love the color most of all and the fact it plays blue ray..Buying another for my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome platform

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love X-box one X. Great platform for gaming. Battlefield 5 game has been a mixed experience as now the game company is dropping support of that game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox and controller both are a really nice color so of you want to spice things up and do something other than white or black I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. I had the day one edition and decided to upgrade to the one x. Can’t say how much I love it. Only downside is no Kinect plugin, but who uses that anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good bundle

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughters play with it most of the time so I'd say it was a great purchase, it is, however, annoying with the countless updates to the system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in need of an upgrade or are getting your first Xbox, this may be a great alternative. There is definitely a difference to be see. In game performance, though perhaps not as dramatic a difference as one would expect from the marketing. Initial boot time is still far too long compared with other consoles. Otherwise, a great console.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console. Awesome for movies as well as gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet deal. Had to go and purchase a 4k tv after i bought console. Worth every hard working penny. I will just have to put off buying a home til next year

    I would recommend this to a friend