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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1402 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the Xbox One X's graphics, 4K capabilities, and picture quality, frequently praising its performance and ease of use. Many appreciate the included storage and the sleek design, although some mention load times as an area for improvement. A few customers noted the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,402 reviews
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    nice graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    graphics are great, nice and smoot, nice design console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a X!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this about a month ago, the sound went out to the tv from The X. returned it and Best Buy exchanged it with no hassle. New one works good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    King Of Consoles

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console I have ever owned. Not sure if the premium over the ONE S is justified but still excellent value for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system 4K capable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great system for its price and for its power. If you cannot play current titles on PC, this system is a great PC alternative for casual gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best game system on the market

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best game system on the market, no ifs ands or buts about it. Go out and get the xbox one x its perfect and look beautiful in 4k.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox one x bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox overall is great and it comes with 3 great games the only downside is that the gold paint job doesn’t stand out a lot in normal yellow lighting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 360 for a while and was looking to upgrade to an X model. I'm glad I chose the Xbox One X. It's a very powerful and amazing game center.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on choosing Xbox One X! The great news is that you don't have to say goodbye to all your old Xbox 360 games. Xbox One X is backwards compatible with hundreds of Xbox 360 and original Xbox games, with some of them enhanced for the extra power of the console. For a full list of backwards compatible games, go here: https://www.xbox.com/en-US/xbox-one/backward-compatibility

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Not as good as the bf1 edition

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox one is just a bad design. It’s so hot. Always. The first one I had to return because it literally died in 3 weeks. It’s pretty but the controller is grey???? Not sticking to the gold rush theme. I wish I’d of kept my bf1 one s edition.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best gaming systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves loves loves his new gaming system. Works great with his wireless devices to watch his favorite movies or play hundreds of games online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the most awesome gaming system I would recommend it to a friend mini things that you can do with it a lot more than gaming Xbox x is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OOF!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE LOVE LOVE THIS! Love having a video game console that not many others (that I know) have, and this one is one of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox one x is a great console. It comes with 4K ultra hd and also 4K blu ray which is a plus. Definitely a great console for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up to my 75” 4K in the living room and gaming on it is amazing. Especially playing horror games. Makes it even more immersive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Limited Edition Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color scheme of the limited edition Xbox One X Battlefield V bundle. It's color contrast is unique and looks great in a media center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this knowing that I will enjoy playing Battlefield and I was very impressed how much better games perform than my PS4 Pro system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Thomas,

      It's great to hear that you're impressed with how great games look and play on your new Xbox One X! Thank you for sharing your experience, and we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great 4K gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the best gaming system to go with your 4k tv then this is the system for you. Got it as a birthday present for myself and i love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty transparent purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the very few times that purchasing a console has not felt misleading, it's almost like I got what I paid for, not much more, not much less. Functions quite well as my living room media machine, probably the most reliable console I've purchased in almost 20 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was time to upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stuck in there with the X360 for as long as possible but my kids gave me enough reason to take the plunge and upgrade. Looking forward to this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every kid’s dream

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has absolutely LOVED this system. Zero problems. Recommend purchasing rechargeable battery for the controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it (on sale)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with my new 4k tv, this Xbox One X is an absolute powerhouse when compared to my Day One Edition. I would recommend watching for sales and/or selling the games and access pass freebies that come with the console. $500+ can be a little steep.

    I would recommend this to a friend