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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1402 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are impressed with the Xbox One X's graphics, 4K capabilities, and picture quality, frequently praising its performance and ease of use. Many appreciate the included storage and the sleek design, although some mention load times as an area for improvement. A few customers noted the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,402 reviews
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Xbox one x enough said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster speeds upgraded to 4K and runs smoothing than my original Xbox one. Got a great deal on this BF 5 bundle.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on grabbing a great deal on your new Xbox One X! We're glad that you're enjoying its faster speeds and smoother gameplay in glorious 4K. Hope you have a great time with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original Xbox one. Picture quality is better and smoother. Plus having a 4k built in is awesome.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kris,

      We're overjoyed that your upgrade to Xbox One X has been a great experience. It's also good to hear that you've been able to experience how much better everything looks and plays on it as well, especially in 4K resolution. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from an older Xbox. This was totally worth it. Love the 4K and it processes my games so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    quite an upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticeable difference in graphics and performance from the original. (playing on Samsung 65-inch curved 4K TV)

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gaming device.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already owned an original one and battlefield edition one s, so I was reluctant to upgrade to a one x at the crazy price of 500. I found this on Best Buy’s website for 100 off and I decided to upgrade. So far I have not been disappointed. I immediately noticed an upgrade in graphics and gameplay on games like pubg and red dead 2. I would definitely recommend upgrading if your a frequent gamer especially if you can find one when it’s on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Noice present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a present for my husband, he loves it. The color is awesome and the controller is unique. Es bueno.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Graphics

    Rated 5 out of 5 stars

    XBOX ONE X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is perfect regarding this machine! The color is nice on the ONE X and the graphics are brilliant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missing controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be a five star rating, But only giving it four because the simple fact that it stated we would get a controller that matched the xbox scheme and all that was in it was a dark grey controller. Other then that my fiance (who I purchased it for) loves it. Goes great with my 4k TV. And download speeds are out of this world. He loves the console. Hopefully Microsoft will fix this issue.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Cameron,

      We're overjoyed to hear that your fiance is enjoying his new Xbox One X for the most part. Thank you for your feedback, and we hope you both have a lot of fun with your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From upgrading the ONE S this does offer better graphics and speed basically that’s all you will get.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Better Hardware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Notice graphics and speed difference compare to my XBox One S. Games comes alive even more.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best Xbox yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s got amazing quality for every game. I’m in love with this color. Overall extremely satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    good blackfriday bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for $429 you get 3 BF games and a free controller.. Yes it runs 4k games smoothly but what makes this inferior to the pc is the FPS not so smooth when compared side by side but a good console. I have the ps4 pro i must say this is quitier than that.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great systwm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the original xbox one better graphics less glitches and overall better quality.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    4K and BFv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the bundle deal with battlefield five. The 4K is great for movies and the games looks sweet.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 4 out of 5 stars

    I love xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe I waited to buy the Xbox One X. I already owned a 4k tv but didn't realize how amazing games and movies would look through the One X. Only 4 stars bc I'm not a big fan of battlefield. However xThis bundle looks better than stock.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      Thank you for sharing your love for your new Xbox One X! If you're wondering what other games to enjoy on your new console, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    thumbs up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything looks great in 4k has worked flawless for the time that I have owned it

    I would recommend this to a friend
  • Pros mentioned:
    4k, Color

    Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox One X Gold Rush special edition is great console with unique color. Great for 4K, HDR Games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fastest most vivid on the market ! Great upgrade to the previous system, better than ever!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox One X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed and 1tb storage fare exceeds the Xbox One S. Clearer games and dvd/bluray playback.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original Xbox one and am very impressed, with the storage and the design.

    I would recommend this to a friend