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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1402 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are impressed with the Xbox One X's graphics, 4K capabilities, and picture quality, frequently praising its performance and ease of use. Many appreciate the included storage and the sleek design, although some mention load times as an area for improvement. A few customers noted the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,402 reviews
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox one x is by far the beat gaming system I’ve had. So fast good graphics great games!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Cody,

      Thank you for sharing that Xbox One X is the best gaming system you've had. We're glad that you're enjoying its advanced graphics and great games. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great upgrade from the 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics and speed are awesome on this system. The game play has satisfied in every way

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Moose,

      Thank you for weighing in on your new Xbox One X! We're glad that you're enjoying the greater speed and better graphics over your Xbox 360, too. The great news is that you don't have to say goodbye to all your old Xbox 360 games, either. Xbox One X is backwards compatible with hundreds of Xbox 360 and original Xbox games. For a full list of backwards-compatible games, go here: https://www.xbox.com/en-US/xbox-one/backward-compatibility

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Picture doesn’t do it justice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful console. Looks way better in person! Games/ movies look amazing. Highly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for highly recommending your new Xbox One X! We're glad that you've had a chance to see how much better everything looks and plays on the system. We hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    This is the best of the best x box ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the 4k, love how fast this system is. Also like the colors on the special edition

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox! It is nice looking and fast. The kids love it.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k capabilities is great. Also you notice a speed increase compare to the XBox One

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're enjoying playing games and watching video in glorious 4K on your new Xbox One X! If you're ever wondering what games to play next, here's a list of great Xbox games that have been enhanced just for the extra power of Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color, Graphics

    Rated 5 out of 5 stars

    Best xbox one so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games looks amazing compared to the xbox one s. Color of console looks great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    XBOX ONE X is worth the upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool special edition console. I picked mine up the day it went on sale and was able to get it price matched to black friday prices because they went live early this year. Fantastic console, it is a bit disappointing the controller like many others said doesn't exactly have the same kind of gradient but it is unique. Games play and look amazing with the ONE X and a 4K TV. You won't regret it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jay,

      It's awesome to hear that you consider Xbox One X to be a worthwhile upgrade! We're glad that you've had the chance to experience how great games look and play in glorious 4K. Thank you for being a loyal Xbox player.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally came back to xbox after 4 years. 4 red rings of death on 360 made me move to PS. Hopefully this will fair better. So far its been amazing playing RDR2 and BF5 and I'm so glad I made the switch, what a improvement. Only gripe i gave which I didn't take a star for is the controller that came with mine feels cheap and the A button needs pressed really hard to get a response, so it kinda stinks.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my aging 360 with this and I couldn’t be happier - lots of space and fast!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the huge leap to Xbox One X. The great news is that you don't have to say goodbye to all your favorite Xbox 360 games, either. Xbox One X is backwards compatible with hundreds of Xbox 360 and original Xbox games. For a full list of backwards compatible games, go here: https://www.xbox.com/en-US/xbox-one/backward-compatibility

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Really nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox yet. Love the graphics. Speed is fantastic. So much room for activities

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome system and color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of this console. It is awesomely fast and the graphics are great.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Stunning in 4K, Faster graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K difference was better than I expected, and graphics and games loaded faster.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    XBOX One X is Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this Gold Rush Special Edition in my local store for 100 bucks less than the black model. Same system, different color. Score! This is the first gaming system we've purchased in a long time. Man, have they changed from the 360. It's fast, games load in a blink of an eye. We've been playing Call of Duty ever since we brought it home! Upgrade! you wont be sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and easy to use amazing quality and I would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    BEST...CONSOLE...EVER, until I got the Series X.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console had a few advantages over Sony's rival. It really is a nice looking piece of hardware, and feels like pure quality when you're holding it, which you shouldn't really do for too long, because you're supposed to play games with it. It wasn't designed to be held: it was a design to behold. Ju-cee what I did there?

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Amazing graphics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are amazing. Just make sure to have a 4K TV and enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    4K!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have everything now a 4K system and gaming and it’s a powerful console!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    This XBox one X my grandson plays all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves the Graffias on this Xbox Had a xbox 360 We finally upgrade Boy was that the right thing to do. I will tell anyone who likes Xbox this is the one you need. I didn't think there would be much of a difference. Boy was I wrong. If you on the edge make the move. You want re-grate it

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Overall favorite game system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the apps are extremely convenient to navigate and straightforward. I like the online play — it is consistently smooth and doesn’t lag. I like how you can change the custom personalizations to your liking. The gold rush color gives it a sleek and premium look! It is a solution for handling all of my audio and visual needs. I am extremely pleased with my purchase!

    I would recommend this to a friend