Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.7 out of 5 stars with 243 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the Xbox One X 1TB NBA 2K20 Special Edition Console Bundle very favorably, particularly praising its stunning graphics, smooth performance, and 4K capabilities. Many appreciate the included game and the console's attractive design and ease of use. While some users reported overheating, this was not a widespread concern. The bundle's value and the quality of the controller were also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 243 reviews
  • Rated 4 out of 5 stars

    Had an hdmi cable in the box

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use the pass card first wish I would have, games files are huge with 4k wish I would have gotten one with a ssd drive

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great system, average NBA design

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is great and is quite powerful for the price. Average looking custom design for this NBA bundle though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good console, just needs faster loading times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Goos

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like I can use my tv remote with this when I want to watch my shows.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XB1

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a friend of mine. Works as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to download games and not enough space

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Didn’t notice much of a difference over one s

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t notice much of a difference over one s. Ok buy for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combo pack. Would have been better if it included a headset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome system.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call of duty sucks. Can’t load the game nor the upgrades.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox One X, but sorry to hear that you're having difficulty playing Call of Duty. Xbox Support may be able to help! We recommend troubleshooting the issue here: https://support.xbox.com/help/games-apps/browse

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Good system but color scheme could be better

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good system but to me the color choice made this feel cheap and look silly to me this looks like a jawbreaker with the paint splatter effect Microsoft could have designed this edition better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues the first day I recieved it then realized so was everyone else who was trying to update their systems since then though ... ♥️ But definitely prefer ps but wanted something different

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but the controller broke in 4 days

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing it everyday. ove to play the games,I recommended it for your older children over 11.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I didn’t like the color

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to manny issues with that console Microsoft was great replacing it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s alright

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But it takes forever to down load anything!! If I would of know that would never got it!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great xbox x

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But only had it for 2 months and now it doesn't power on had to send it back to Xbox

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Over heats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two hours the Xbox kept over heating and the Xbox was in an open area. Than I had to what an hour to play again than another two hours. I felt the Xbox and the surface and they both were extremely hot.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with overheating and your new Xbox One X. If it's in a well-ventilated spot, we also recommend making sure that its vents are unobstructed. For more tips on keeping your Xbox One X ventilated, please go here: https://beta.support.xbox.com/help/hardware-network/console/position-ventilate-console

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    One again...

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another item that showed up destroyed and had to be returned cause best buys carelessness at the shipping department... Litterally showed up in the box ur looking at un the picture above no brown cardboard nothing... just covered in tons of best buy tape and litterally the packaging was wrecked.... just exchanged at my local bestbuy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    XBox One

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Would purchase again. We live it. Recommended to others

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad one

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed..!! Only used for couple months and there has been some power supply issues already . No warranty when I purchased so I haw to just toss it coz best buy won’t help me too

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never received the correct item

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so disappointed that they screwed up my order by sending walkies and echo I was very disappointed never will by again

    No, I would not recommend this to a friend