Customer Ratings & Reviews
- Model:
- CYV-00411
- SKU:
- 6350266
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Xbox One X 1TB Star Wars Jedi: Fallen Order Deluxe Edition Console Bundle for its impressive graphics, smooth 4K performance, and excellent picture quality. Many also appreciate the console's ease of use and the value for its price. While some users noted occasional fan noise, the majority of feedback highlights a positive gaming experience. The included storage space is also frequently cited as a benefit.
This summary was generated by AI based on customer reviews.
Furious!!! Used broken game, repackaged, sold as n
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product not working, and according to xbox support staff, was originally used last december. We just got it yesterday. Our state is going under lockdown in a few hours. BEYOND LIVID! Nearest store is an hour round trip!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that your purchase hasn't lived up to expectations. If you haven't already contacted Best Buy directly, they may be able to offer you an alternative way of exchanging your Xbox One X bundle. Contact them here: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001
Hope that helps,
Chuck
Xbox Customer Care
It Broke!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter. She loves it. Already had to send it back once for repair. Internal Hdmi Port came apart. And let me tell you. Xbox/Microsort made it a pain in the back side. Be warned
No, I would not recommend this to a friendInsufficent decription
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 chargers assuming they were all C-type chargers, they are not. And there is no way to tell if they are or not from pictures or product deceiption.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Zhaydon,
We're sorry for any confusion regarding the Xbox wireless controller that comes with this Xbox One X. Standard Xbox wireless controllers use a micro-USB cable. If you're interested in using a controller that's compatible with a USB-C cable, we recommend the Xbox Elite Wireless Controller Series 2.
Hope that helps,
Chuck
Xbox Customer Care
Our son has not been able to play.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Contacted Microsoft about problems with new xbox one x. Sidebar pops up constantly during game play. Did not resolve our issue. Son cannot play.
No, I would not recommend this to a friendBest Buy is a joke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right out the box I have issues with the console not wanting to update, it also won’t read brand new disks saying they are damaged or scratched.
No, I would not recommend this to a friendDefective
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the Xbox for less than 3 months, and it will not turn on. Now I have to send it back to Microsoft for repairs. Horrible.
No, I would not recommend this to a friendGlitchy as hell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had more problems with this Xbox in the two months I’ve had it then I ever had with my older Xbox which I had for 5 years.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there have been so many issues with your new Xbox One X. Every new Xbox console comes with a one-year limited manufacturer's warranty so, if you haven't done so already, we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/
Hope that helps,
Chuck
Xbox Customer Care
Not good!’
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept shutting down! Would not stay connected to the internet. While my regular XBOX One worked fine!!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with your Xbox One X connecting to the internet. If you're using WiFi, we first recommend trying a wired ethernet connection to see if that helps. If that's not possible, we recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/help/Hardware-Network/connect-network/network-settings
If those options don't help, Xbox Support may be able to help repair your system under warranty.
Hope that helps,
Chuck
Xbox Customer Care
I haven’t get this item neither my money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t get this item neither my money! It been more than a month and I have not heard from you...
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Gerald,
We're sorry that there's an issue in receiving your Xbox One X. We recommend contacting Best Buy directly to inquire about its shipping status here: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001
Hope that helps,
Chuck
Xbox Customer Care
Takes for ever to load
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extra controller I purchase buttons stick already and delay on console when playing.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with this Xbox One X bundle. We recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/
Hope that helps,
Chuck
Xbox Customer Care
Bestbuy screws up credit card and won't fix
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst company ever. Doesn't respond to multiple emails, can't get through to call.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with this purchase. If you're still unable to get through to Best Buy customer service, we recommend trying the Live Chat service on the website. Simply go to Best Buy's support page and clicking on the Help tab on the right-hand side of the page: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001
Hope that helps,
Chuck
Xbox Customer Care
Broken controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I got my Xbox one my controller was broken. Would not recommend
No, I would not recommend this to a friendBad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s lose connection every 2 minutes ,very bad experience in general
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox One X console. If the problem is with your WiFi connection, we urge you to troubleshoot it with Xbox Support here: https://beta.support.xbox.com/help/Hardware-Network/connect-network/xbox-one-network-connection-errors
If you're experiencing random disconnects with the Xbox wireless controller, the issue could be caused by low battery or competing wireless devices. Please troubleshoot the problem here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
First of all price dropped big time after I bought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.And second of all you need WiFi to do anything I hate it...
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that your experience with your new Xbox One X hasn't lived up to expectations. If you're still within the return period for this product, and the sales price is still in effect, please contact Best Buy to see if they will match the current price. For more information, see Best Buy's Price Match Guarantee here: https://www.bestbuy.com/site/customer-service/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002&CMP=ocss
Regarding Wifi, an internet connection is required to set up the console or to download and play online games. However, there are many Xbox games that may be enjoyed offline without an active internet connection. We recommend checking a game's requirements to see if it needs an internet connection before purchase.
Hope that helps,
Chuck
Xbox Customer Care
Had to be repaired within a week.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broken within 1 week. Had to return it for a repair.
No, I would not recommend this to a friendBroken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be returning to store to exchange if possible.
No, I would not recommend this to a friend- Pros mentioned:Graphics
Xbox One X Star Wars Bundle is GREAT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Xbox One X Star Wars Bundle a few weeks ago when it was still 299 dollars, I came from an Xbox One S and man is the Xbox One X TONS more powerful. I don't care that the Xbox Series X is coming out later this year because all game developers say they are going to be making games for Xbox One for a long time. The graphics are incredible on Xbox One X, they make the Xbox One S look sooooo dated. It honestly puts out about as good of graphics as your going to get out of a gaming PC unless you plan on spending a fortune. It has a 6 Teraflop AMD Polaris architecture GPU with 40 Compute Units. Well over 2,000 Stream cores, and a Customized 2.3GHz 8 core Jaguar based CPU all on one die with 7 billion transistors. It's made on 16nm fabrication process at Global Foundries, it's a very large die which means it can't be cheap to produce. Im absolutely in love with my Xbox One X. Another thing nice about it is the small sleek design of the console, it just seems to blend into my entertainment center. The Xbox One X is very powerful, Star Wars Jedi: Fallen Order is one of the best Star Wars games ever made, the graphics on the Xbox One X are phenomenal. All in all this system is just incredible.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Kenny,
Thank you for sharing your great feedback on your new Xbox One X. We're thrilled that you've seen how amazing games look and play on it, and that you consider it to be a big upgrade over your previous Xbox console. It's wonderful t to hear that you're having fun playing Star Wars Jedi: Fallen Order, too. We hope you continue to have a great time with your new Xbox.
Happy gaming,
Chuck
Xbox Customer Care
XBOX One X
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Xbox One X Is as fast as promised and looked beautiful on my 4K Samsung Smart TV . I love it . I love how fast and smooth everything runs on the console and how crisp the picture is . The included game is Jedi Fallen Order. It's a good game but I don't believe the price is worth it , So getting in with the console is great ! The game is basically Tomb Raider with a Light saber and a lot of moves seem to be based on Tomb Raider & Uncharted , so if you are familiar with those games, you'll be pretty good at this one . It's a good game but short and was able to be beat within 4 days . Otherwise i believe this is a good deal if you want an Xbox One X and want to try Jedi Fallen Order
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Dawson,
Thank you for sharing your great experience with your new Xbox One X bundle. We're glad that you're enjoying how great games such as Star Wars Jedi: Fallen Order look on your 4K TV. We hope you continue to have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
Easy Great Gaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this in May of 2020 and 4 years later it has held up brilliantly. Looking forward to upgrading to the Series X!
I would recommend this to a friendGreat bundle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great console with a Great game. I would definitely recommend.
I would recommend this to a friend