Customers are impressed with the Xbox One X's graphics and 4K capabilities, frequently praising the visual quality and fast load times. Many appreciate the console's ease of use and consider it a high-quality upgrade from previous models. While some noted minor lag, overwhelmingly positive feedback points to a satisfying gaming experience. The included game is also a plus for many buyers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 236 reviews
Rated 5 out of 5 stars
Tom Clancy X BOX
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this as a replacement for my previous X BOX ONE X that died on me.
I would recommend this to a friend
Pros mentioned:
Graphics
Rated 4 out of 5 stars
Xbox One X-The Division 2
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Coming from an Xbox One S, I can visually see an improvement in the graphics on my UHD TV and the processor. Where I lagged with the S, I haven't yet with the X. The Xbox has worked pretty good, with one exception, the controller. I'm saying it's the controller, but not certain if it's that or the X itself. I sit approximately 10' from my Xbox when playing and have noticed my controller will randomly disconnect and the light blinks. Although it hasn't been an everyday event, it's still very annoying and seems to happen at a critical time in the game. As for The Division 2, I downloaded it and played for about an hour before deleting. Didn't like it at all, but that's another review. This was the last console they had so I go it. Overall, I'm satisfied. Now if I can just figure out that controller issue, I'd be ecstatic.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hey Vince,
We're glad to hear that you're satisfied overall with your new Xbox One X. Random controller disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the issue with Xbox Support here: https://aka.ms/AA4w2z7
Hope that helps, Chuck Xbox Customer Care
Pros mentioned:
Graphics, Speed
Rated 5 out of 5 stars
Highly Recommended
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love our Xbox One X. We do not play the Tom Clancy's Division 2 game so I will not review that in this post. However, we do use it for Fortnite, Robolox, other games and watching videos. We also have a prior generation of Xbox One that sits right next to this one and they both are connected to the same models of TV's. The graphics and speed of the XBox One X is so much better than the prior gen,
I would recommend this to a friend
Pros mentioned:
Graphics
Rated 5 out of 5 stars
Great game/ great system
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
System review- I was hesitant on upgrading to the Xbox one X from an older model, but I have to say it was worth it. I could tell a difference in the detail in the games, also faster load times, lastly the 1TB hard drive is definitely nice too. Im overall satisfied with this purchase/ upgrade.
Division 2 review- Great game to pickup as a bundle. A cover shooter looter. Im having fun with this game. Definitely a must play in my opinion.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hey there,
Congratulations on making the big leap to Xbox One X! We're glad that you've had a chance to see how much better games look and play on the system. Hundreds of Xbox games have been enhanced to take advantage of the extra power and features of Xbox One X, too. Discover the full list of enhanced Xbox games here: https://aka.ms/AA4w2yz
Happy gaming, Chuck Xbox Customer Care
Cons mentioned:
Lag
Rated 5 out of 5 stars
The best xbox
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife and I both have are Xbox connected in the livening room and you can tell the Xbox one x is loading games a good 45 seconds quicker than the original at the same loading screen and the biggest wow moments for me is how I’m not experiencing any lag compared to other system on the same game with the same internet. It’s easy to see the difference when your playing both on two different TVs at the same time and now I’m going to have to buy another one x because my wife is getting real upset how I’m loading in so quick even when she hits the loading screen before I do.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello,
Thank you for sharing how much you and your wife are enjoying the greater speed and power of your new Xbox One X. We're glad that you're seeing a big difference in load times and framerates, too. We hope your wife gets her own Xbox One X soon!
Happy gaming, Chuck Xbox Customer Care
Pros mentioned:
Graphics
Rated 5 out of 5 stars
Great console!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I replaced my original Xbox One with the Xbox One X and all I can say is wow! There is a big difference with graphics, load times, startup time, the added 4K player, etc. I was a little hesitate with upgrading knowing that Microsoft is launching the new Xbox console in 2020, but I'm happy I did! Even with the new version launching next year, this console has the power to keep up!
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hey Drew,
Congratulations on upgrading to Xbox One X! We're thrilled to hear that you're enjoying how great games look and play on your new console, as well as its built-in 4K UHD Blu-ray player. We hope you have a lot of fun with it.
Happy gaming, Chuck Xbox Customer Care
Pros mentioned:
Graphics
Rated 5 out of 5 stars
Perfect device
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just got the Xbox one x last night. The colors are better, load times faster and internet downloads better. Graphics are a bit better but getting a 4k DVD player included. I mean you just can't beat that for the price
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
Wow, it's awesome to hear how much you're enjoying your new Xbox One X. We're glad to hear that you've seen how much faster and better games load and play on it. Thank you for sharing your experience, and we hope you have a lot of fun with it.
Happy gaming, Chuck Xbox Customer Care
Pros mentioned:
4k, Speed
Rated 5 out of 5 stars
Good
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well I own a Xbox 1 and got this one for the living room which is pretty much same as the 1 but operates a lot faster with less wait lag and being 4K and using 4K tv the game play is very good
I would recommend this to a friend
Pros mentioned:
4k, Graphics
Rated 5 out of 5 stars
Grandkids delight
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a powerful game platform that fulfills all the grandkids needs. It has great graphics and the 4K is amazing. It keeps them occupied and they enjoy themselves.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hey Bill,
Thank you for sharing how much your grandchildren are enjoying their new Xbox One X! We're glad that they're having a great time gaming in true 4K, and we hope they continue to have a lot of fun with it.
Happy gaming, Chuck Xbox Customer Care
Pros mentioned:
Console, Graphics
Rated 5 out of 5 stars
Very good Microsoft!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
very good product. I had the xbox one s and I decided to buy the xbox one x and I am very satisfied, very good graphics, exelecte dynamic range everything is perfect.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
Congratulations on getting a new Xbox One X! We're overjoyed to hear that you're very satisfied with the upgrade, and that you're enjoying its better graphics and more powerful performance. We hope you have a lot of fun with it.
Happy gaming, Chuck Xbox Customer Care
Rated 5 out of 5 stars
Superior to PS4
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
REMOVE SONY remove sony you are worst console. you are the Japan idiot you are the nihongo smell. return to japan. to our japan cousins you may come our contry. you may live in the zoo....ahahahaha , sony we will never forgeve you. sony stink sony ps4 japan..hiroshima bombingbest day of my life. take a bath of dead Sony..ahahahahahSONY WE WILL GET YOU!! do not forget console wars .sony we kill the CEO , PS4 return to your precious nihongo....hahahahaha idiot jap and sony smell so bad..wow i can smell it. REMOVE SONY FROM THE PREMISES. you will get caught. microsoft+nintendo+pc+=kill sony...you will ww2/ Microsoft alive in Redmond, Microsoft making album of XBOX . fast rap tupac redmond. we are rich and have gold now hahahaha ha because of Satya Nadella... you are ppoor stink sony... you live in a hovel hahahaha, you live in a hovel in Minato City Honshu stink island
tupac alive numbr one #1 in redmond ....bad is ps4 ,.. japs no good i spit in the mouth eye of ur console and contry. 2pac aliv and real strong wizard remove all the sony farm aminal with rap magic now we the Xbox rule .ape of the zoo CEO Jim Ryan the great devil and lay egg this egg hatch and Sony wa;s born. dumb baby form the eggn give bak our marketshare we will crush u lik a skull of pig. xbox greattst consoul
I would recommend this to a friend
Pros mentioned:
Graphics
Cons mentioned:
Lag
Rated 5 out of 5 stars
Love it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Console runs quietly and produces great graphics with almost zero lag/rendering issues. If you’re a Xbox player, definitely get the Xbox one X!
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi Joseph,
It's awesome to hear that you're loving your new Xbox One X. Thank you for recommending it to other Xbox gamers, and we hope you continue to have a lot of fun with it.
Happy gaming, Chuck Xbox Customer Care
Pros mentioned:
Graphics, Speed
Rated 5 out of 5 stars
Incredible!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought for my oldest son for his birthday! The speed and the graphic capabilities are amazing! He absolutely loves it!
I would recommend this to a friend
Pros mentioned:
Console, Graphics
Rated 5 out of 5 stars
Best game console I’ve ever owned!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Xbox One X is the best game console I’ve ever owned! With my 4K UHD TV, the graphics of the games I play are absolutely amazing!
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
It's awesome to hear that Xbox One X is the best game console you've ever owned! We're delighted that you're a fan of its better graphics (especially on a 4K UHD TV) and powerful performance as well. Hope you have a lot of fun with your new Xbox!
Happy gaming, Chuck Xbox Customer Care
Pros mentioned:
Graphics, Speed
Rated 4 out of 5 stars
XBOX X Nice Improvement
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have multiple versions of XBOX One, and this definitely has the best graphics and speed. Don’t really think it’s worth $200 more than XBOX One S, but the game graphics are much more detailed. The game load time is quicker. Multiplayer allows for faster reaction time.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
We're glad that you're enjoying your new Xbox One X! It's great to hear that you're a fan of its better graphics and faster speed, too. If you really want to see what it can do, we recommend checking out some of the hundreds of great Xbox games that have been enhanced just for the extra power of the system. Discover the full library of enhanced Xbox games here: https://aka.ms/AA4w2yz
Happy gaming, Chuck Xbox Customer Care
Pros mentioned:
4k
Rated 5 out of 5 stars
4K Makes a Difference
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The introduction of 4K to the Xbox is Game changer. Quite literally! The frame rate production for many games that suffer, such as Pub G, Call of Duty, Etc... load phenomenally faster and look great on the screen! A definite upgrade for anyone with an original One or S System. I do recommend waiting for a sale or price drop unless you desperately want to treat yourself.... like I did. I have no complaints about the product when comparing it to the original system.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hey Christian,
It's great to hear that gaming in true 4K on Xbox One X is a game-changer for you. We're glad that you've had the opportunity to experience how great everything looks and plays on it, and we hope you continue to have a lot of fun with it.
Happy gaming, Chuck Xbox Customer Care
Pros mentioned:
Quality, Speed
Rated 5 out of 5 stars
Fast and AWSOME!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Xbox so far! Faster and much better quality than my one s. Love the quality of this Xbox.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hey there,
We're glad that you're enjoying the faster speed and performance of your new Xbox One X! Congratulations on making the big upgrade, and we hope you have a lot of fun with your new Xbox console.
Happy gaming, Chuck Xbox Customer Care
Pros mentioned:
Graphics, Speed
Rated 5 out of 5 stars
Great Gaming System
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really good speed and graphics. Had no problem transferring my games from my other system.
I would recommend this to a friend
Rated 5 out of 5 stars
Xbox One X next level Gaming
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This xbox one x bundle is a one of kind, replaced my S version with this bundle package and I am very satisfied with the upgrade. If your thinking of a lower price xbox one bundle that's smart shopping but the X is a Definite must.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hey there,
Thank you for recommending Xbox One X as must-have upgrade. We're glad to hear that you're very satisfied with it, and hope you continue to have a lot of fun with your new Xbox console.
Happy gaming, Chuck Xbox Customer Care
Pros mentioned:
4k, Graphics
Rated 5 out of 5 stars
Great Buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. Looks great. The 4K ultra really makes a difference on a 4K tv.