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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 236 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are impressed with the Xbox One X's graphics and 4K capabilities, frequently praising the visual quality and fast load times. Many appreciate the console's ease of use and consider it a high-quality upgrade from previous models. While some noted minor lag, overwhelmingly positive feedback points to a satisfying gaming experience. The included game is also a plus for many buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 236 reviews
  • Pros mentioned:
    Graphics

    Rated 3 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So when I got my xbox, everything was fine. I had issues though connecting to my internet, even though it was connected directly to the modem. Everything is still alright now. Internet is fast and the graphics are nice. Still hate the fact that I have to download a dvd app in order to watch movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance upgrade from the One S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this xbox. I was hesitant on the price for a while but it is definitely worth it in my opinion. The advantages it has over the older One S more then make up the price difference

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing how much you're loving the great performance of your new Xbox One X. We're glad that it's been a worthy upgrade for you. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Actually good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had an Xbox in years. The consol is smooth and barely took any time to understand the layout. Fun consol and will keep. Ps4 pro, Xbox one X and hopefully soon the switch. I like them all!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Welcome back to the Xbox family! We're glad your new Xbox One X is a smooth performer and we hope you continue to have a lot of fun playing games on it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for the time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My xbox one broke so i bought this to replace it. It was great for the time but the series x is now out so get that… if you even can right now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade if your familiar with the Xbox systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace an Xbox One S. I cant say enough about how great this item is. If you are in the market, consider the Xbox One X. It is a fantastic upgrade.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox One X! It's great to hear that you're a fan of the system. Did you know that hundreds of Xbox games have been enhanced to take advantage of its powerful features? For more information on which games have been enhanced, go here: https://aka.ms/AA4w2yz

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Xbox Yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Xbox day one edition from 2013 and the performance is much improved in this version. 4K UHD is amazing when paired with a good TV. It's worth the upgrade.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jimmy,

      Congratulations on making the big leap to Xbox One X! We're glad that you're enjoying its more powerful performance and gaming in true 4K resolution. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Grandkids were thrilled with the Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally broke down and bought the Xbox for the grandkids. They have been excited with the new features on the Xbox One X. New games are being acquired on a regular basis.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      A brand-new Xbox One X sounds like a fantastic gift for your grandchildren! We're glad that they're enjoying its more powerful performance and better graphics, and we hope they have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great console, even better graphics!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been very happy with the product. Runs great and it’s surprisingly quite when running. Sleek design makes it easy to fit in tighter places. Definitely recommend!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the recommendation! It's great to hear that your new Xbox One X has been performing well for you and that you're a fan of its sleek, compact design. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome product, feels good to have to new stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product! Bought I new, have had no issues. Looks very modern, sleek and just overall outstanding. Performance is beyond my expectations!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Branden,

      Thank you for sharing how much you're loving your new Xbox One X! We're overjoyed to hear that its performance is beyond your expectations, and we hope you have a lot of fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love this console

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the xbox consoles, I have had one of every generation. The game was a bit disappointing, the bar was set pretty high from the first game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ... No complain so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have a 4k tv but the console is great ... Fast ... No complain so far ... Controller could have been better design ... For this price ...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a great xbox my sons really enjoyed it. has more memory to store more games and that's definitely a big plus . but my honest opinion the 1T xbox one s worked just as great and was less money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice features include awesome selection of backward compatible games, as well as enhanced modern games make this a must have console

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how much you're enjoying the power and convenience of your new Xbox One X! We're glad that you're enjoying being able to play many of your favorite Xbox 360 and original Xbox games on the console, as well as how hundreds of great Xbox games have been enhanced to take advantage of the console's greater power. For a full list of enhanced Xbox games, go here: https://aka.ms/AA4w2yz

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Bought for my son's graduation present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves it! I have several gamers in my family, so it gets plenty of use, and we've never been disappointed with these systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great versatility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd one I own. I'm glad I got the bigger hard drive. The 4K player is a great addition and i love the selection of apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to set up, I’m really not a gamer. But my kids love it, and I’m starting to enjoy it also. So thumbs up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Xbox One and happy with the increase to 4K resolution for supported games along with bigger internal storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K quality is stunning!! Worth buying it! I would for sure buy another xbox if they come out with one next year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING GAME SYSTEM AND GAME!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XBOX.... XBOX 360.... XBOX ONE.... and now XBOX ONE X.... I own them all.... and so should you.... buy it already.... ;)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for being such a loyal Xbox fan and for recommending Xbox One X to others! The great news is that your new Xbox console is also backwards compatible with hundreds of great Xbox 360 and original Xbox games. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft