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Customer Ratings & Reviews

Your price for this item is $24.99

Customer reviews

Rating 4.7 out of 5 stars with 2140 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, reliable connection, and broad compatibility of the Xbox Wireless Adapter for Windows 10. Many appreciate its compact size, enhanced performance, and impressive range. Some customers have concerns about Bluetooth connectivity, potential lag, and the product's price, while others find the pairing process occasionally problematic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,140 reviews
  • Rated 1 out of 5 stars

    Not a great adapter.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for a few weeks, but then it randomly quit in time for the item to no longer be returnable. If you need a device that requires this adapter I'd reconsider getting it. Not really worth it in my opinion.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe works for some but horrible documentation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work, controller will not pair with this. Used multiple usb ports. Finally tried a Bluetooth connection pairing and that works but get random temporary disconnects. That’s why I wanted to use this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    More worthless than a standard micro USB cable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work. Followed Microsoft's troubleshooting and still does not show up. If my last one hadn't stopped working after 2 years of very, very light use, I wouldn't have bought another one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage product. Support abysmal. Wire up your controller and forget about this. Useless and frustrating. Don't waste your money, time, or energy. MS - fix it or scrap it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my microsoft surface laptop. I want to connect my microsoft xbox controller to it. It won't find it. This thing is a piece of junk waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bought two, both garbage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adapter works for about a week and then the light no longer comes on and becomes unrecognizable to windows 10. Do not buy this product, I returned one and have a second that I can not return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for less than a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely died and turned into garbage after 3 weeks. Didn't qualify for the 90 day warranty through Microsoft and best buy only honors 2 weeks. Got a new pc gaming headset instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Came from China

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn’t work and wasn’t needed for my situation. I just needed to update the firmware in my controller and it connected to laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not use with new Xbox Wireless Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please fix the connection issues with the new wireless headset, my headset unpairs it self every few days and it takes forever to try to get it to work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage doesn’t work on windows 10 complete trash don’t buy it waste of money need to make a better product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worlds Lightest Paperweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped making connection with the usb port a little over a month after purchase. I didn't touched it after plugging it into my pc.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    failed in 100 days

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    avoid at any cost, device failed after 100 days and microsoft won't replace it claiming the y warranty is only 90 days!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WARNING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WARNING! Will not work for Windows 11, I recenlty upgraded my PC to winods 11 and it wouln't read the drive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Send used not new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and they sent me a used one. It’s all scratched and I can’t get a replacement because it’s sold out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connection, Performance

    Rated 5 out of 5 stars

    10/10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still running strong after 5 years! Never had an issue and wlays had no issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Non functioning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work, because Best Buy has such a short return window… stick with dud product. Paid for nothing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Works great for the Xbox One controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy web site didn’t mention that the controller does not work with the Xbox 360 controller which is why I purchased it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I would

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item doesn't work does not even show up on my computer or any of my other devices so I am very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st Product I bought worked for 20 days and it stoped, second I got worked for three days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buster

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have gotten a dud, it wouldn't even power up giving me the chance to pair it. Returned it.

    No, I would not recommend this to a friend