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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 35,609 reviews
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re typical controller. I like how they added the texture grip to the back and it’s compatible with the new Xbox supposedly. Sad they never drop in price but needed

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is sleek and has a great feel in your hands and great response easy to use. The color is unique. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the xbox controller. It works perfectly fine , and the color mix is cool too.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sweet Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing. Works like it should. Feels good in your hand. Love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality

    Rated 5 out of 5 stars

    Works fine right out of the box

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues with this controller and have used it for a almost a year now. the coloring is nice.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Augus,

      It's great to hear that your Phantom Black Xbox wireless controller has been working well for you. We're glad that you're a fan of its unique design as well. We hope you continue to get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color, Quality

    Rated 5 out of 5 stars

    Great color and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already know the great quality of an Xbox controller. That with the great color that is only available at BB is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and feel! Best thing is now I can use the other controller to play my games when others come over!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good for using with a PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller to play some pc games and Xbox game pass on pc and it has worked great so far and I love the design. You can connect it to your pc through Bluetooth easily (need a Bluetooth-capable pc or adapter). The only issue is that I'm used to using a Playstation controller and the elevated left joystick can be a little uncomfortable for small hands. Nothing too big just a little fatigue. If you can get it for cheap, then go ahead but you can also get a new Xbox series X/S controller for not that much if you really care or if they're the same price.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a wonderful color and its great as a gift, love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a controller that the kids wouldnt steal. Since it is Pink my kids wont touch it!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller and cool color. Best part was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple and better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a simple controller for better use on Xbox one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great controller for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller easy to hook to xbox like the way it looks and feel would recommend to a friend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending your Phantom White Xbox wireless controller! We're glad that you're loving it, and we hope you get a lot of use out of your new Xbox controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color, Quality

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. He loves the color. Better quality than previous version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my son loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son loved it excellent product I recommend it for the outside just playing I would like to have a previous one but nothing to do with this one that I bought him this time he loved it 100% recommended

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Solid controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic black color, but sleek in design! Great for gifts or renewing your controller collection!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great and love the Minecraft edition

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Best Controller option for Xbox Casuals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a fantastic upgrade from the original Xbox One controller. The solid construction makes it feel more durable. The grip on the back of the controller seems like it doesn't help much, until you pick up a controller that doesn't have the grip. Also (personal preference) the white is super cool. If you aren't going to buy the Elite controller this is easily the controller you need. The bluetooth capabilities makes it super easy to pair to my computer, then switch back to my xbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son and brother loved the remote since it was wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Quality

    Rated 5 out of 5 stars

    Love the feel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote feels more durable than my other remotes. I like that it has extra grip.

    I would recommend this to a friend