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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 35,609 reviews
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great replacement controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new controller and decided to go with this. Loved how it has grips in the back of the controller so it doesn’t slip and can grip it better playing games compared to the original. Sync was easy and now I can play again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're overjoyed that you're loving the comfortable grip of your Sport Red Xbox wireless controller. Thank you for sharing how easy it was to sync and start playing with it, too. We hope you have a lot of fun with your new Xbox controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color, Ease of use

    Rated 4 out of 5 stars

    Cool Color

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love the color. Works great! Works like any other controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox one s controller is great. Black matte finish, very responsive buttons/analog stick.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 3 out of 5 stars

    Pretty Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything feels great on the controller. The one and only issue I have, which is why I give it a 3 star rating is straight out of the box the right joystick is already messed up. It still works fine but it works a little to fine. When not touching the joystick at all the aim moves down and to the left. You can touch the joystick and it stops but only momentarily. I know it’s not a big deal for the simple fact that while gaming you never really quit touching it to move the character around. But I feel like XBox has stopped caring about quality. The very reason for me buying a new controller was because my old one was doing the exact same thing. Come to think of it the other (dark red) controller is only a few months older than this one. Maybe it’s a red controller thing I don’t know. But either way it’s frustrating when you pay this much money for a product with issues straight out of the box. All in all the feel of this controller with the grip on the back is fantastic compared to other controllers I’ve used.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Michael,

      We're glad that you're enjoying your new Sport Red Xbox wireless controller for the most part, but sorry that there's an issue with the right thumbstick. If it's still within Best Buy's return period, we suggest exchanging it for a new one. Otherwise, every new Xbox controller comes with a 90-day limited manufacturer's warranty so we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Much better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the one without the audio jack, finally they added to the controller. Much better!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    It's White!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a third controller for my kid. It's apparently updated from the controllers I got with my Xbox two years ago. There's a jack for ordinary headphones and they are bluetooth vs IR. However, those are minor changes and the only real difference is that they are white!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get an extra controller for my kids new Xbox One S. Got a good deal on this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great looking controller. If you are a fan of Minecraft then this is a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 4 out of 5 stars

    Works well.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Good controller. Would wait for black friday and get it cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, what more do you need to know. Connected to the system just like the original.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New color scheme for this controller is great for people of all ages who enjoy Minecraft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is perfect. We needed an extra controller and this has worked out great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a game controller which plays as it should. Delivery was quick and on time.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Fantastic controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic controller for the XBOX ONE S. It feels more responsive and seems to be more sensitive and responsive than other controllers I have used. The color is also a great color. It is pleasing and relaxing to view. I think it costs too much but what can you do?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my daughter and works perfect. Is always good to have an extra controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with discount and sale price i got it cheap. so far so good.havent tried it on a pc yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My danger lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a present for my mind craft living daughter. She thought it was the coolest ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A most have..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the wireless Xbox one controller to use it with an iPad Pro. After the iOS 13 update you can pair a xbox or PS4 controller to use with Apple Arcade or any game that supports it. I personally play Minecraft and it works flawlessly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how well Xbox wireless controllers work with iOS devices that support Bluetooth! We're glad that it's offered yet another way to play Minecraft (flawlessly!), and we hope you continue to have a lot of fun with it.

      Happy building,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Wireless controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it is suppose to! Haven’t had a issue since I bought it 2-3 weeks ago!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Looking Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on Black Friday, what a steal! Looks great and plays just as intended. Love it.

    I would recommend this to a friend