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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 407 Showing 8,121-8,140 of 35,609 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    It’s a controller.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a controller for an Xbox 1x. It works well. I even like the color. Doesn’t do PlayStation (as far as I know).

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Xbox one wireless controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just opened it today and so far great controller. Got this one on sale for Black Friday. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ABXY buttons hard to read

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty much your standard xbox one controller. It has the earphone jack which is nice. I don't like that it costs more just because it's blue. Really Microsoft? paint it blue instead of white and it costs more? But I got suckered in and bought it anyway. The real downside is that the A, B, X and Y buttons are REALLY hard to read. The picture shows them clear as day but in reality, if you don't have light shining on them at the right angle, they look just like black buttons. So for someone who knows which button is which by muscle memory, this is not an issue. But for those of us who have to look down from time to time to remember, it kind of sucks. Other than that, the controller is sturdy, responsive and has a nice feel. Again, same thing that comes with the xbox one s, but just blue (and with bad buttons). Would only recommend because I like the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced old controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old controller developed the drifting problem so bought this one to replace it. It's newer than mine because it has the 3mm headphone jack on the bottom but I found that didn't matter to me since it's still easier using the headset adapter as that allowed me to easily control the volume. Without the adapter I just couldn't figure it out, which is annoying during middle of a game. So don't throw away your headset adapter if you had one! I love the bluetooth function!! I easily connect it to my xbox or my windows 10 when needed and plays flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as it should

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased so two grand kids at a time could play on the Xbox. Was easy to set up. No problems at all.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're delighted that your grandchildren are enjoying their new Xbox wireless controller. It's great to hear that it was easy to set up and start using, too. Thank you for sharing your experience!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always wanted a different color and although it's almost completely Red I'm happy to have a new color that not white or black!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and can never go wrong with an official Microsoft Xbox controller, they seem to work far better tha. The generic ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definite Addon

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this the day I got my XBox. Never regretted it. It has a longer battery life, not sure why and it is more responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the white color of this! Stays clean also. I was worried about getting it dirty, but this never does!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy going to Best Buy because unlike other companies everywhere I go they seem to always keep everything in stock. At least with the type of products I buy anyway. One of the things that attracts me the most to shopping at Best Buy is their geek squad service and warranty's. anytime I've needed them the service is always fast accurate and friendly unlike others Roma es I've shopped. Walmart literally lost my info on a warranty online and all and since then I've always gone to Best Buyz although I wish one would open closer to me lol

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great feel and look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has a nice grip without it being too much. The colors look great and it's fast and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cool color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great color. Nice to be able to identify controls from a friend that may come over with their own control.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote! My son loved it up until our dog chewed it up!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. The colors go well together and it looks nice. The buttons are easy to push and everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller WORKS like it should. No reason to reach out to the other companies. But the one that works all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller for myself but my boyfriend and I fight over who gets to use this one lol, we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Back to the old-school

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back to the old-school No need for any other controllers this one will be just fine Sturdy and long lasting as

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Steve,

      We're glad that you're enjoying the sturdy construction and performance of your new Xbox wireless controller. Thank you for sharing your thoughts; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller even if you don't have an Xbox you can use this in your phone ipad laptop or anything else

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Soto,

      It's great to hear that you love your Xbox wireless controller! Thanks for sharing that it's for more than just a great Xbox One controller, too. Its built-in Bluetooth allows it to connect wirelessly to Windows 10 devices and a host of other Bluetooth-capable devices such as iPhones and iPads. We hope you have a lot of fun playing games with your Xbox controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to have a second controller. Works great and easy to set up, same as the one came with the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Control -Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was well worth the dollar amount. The wireless controller makes life easier, very similar to wireless headphones.

    I would recommend this to a friend
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