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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35611 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 723 Showing 14,441-14,460 of 35,609 reviews
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great if you get a good one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s no surprise that MS doesn’t make AMAZING peripherals, but I’ve had to return and swap 2 of these things; one for some nasty stick drift, and the second for a dodgy left bumper and severe heat issues. I’m on my 3rd one now, and it seems to be holding up well. No stick drift, stays cool, all buttons maintain function and responsiveness. Just be sure to throroughly test and closely analyze your devices when you get them home to make sure they’re not faulty. Not BB’s fault.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Shane,

      We're sorry to hear that you've run into issues with a couple of your Xbox Wireless Controllers. If you ever have an issue that falls outside of Best Buy's return period, each controller also comes with a 90-day limited warranty, so please reach out to Xbox Support for help. You can reach them here: https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    It’s an Xbox Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an Xbox controller that works as it should. I like the colors

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Favorite controller.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my favorite controller. Great product. Never dissapoints.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great gadget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he loves it. The color red stands out

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      A brand-new red Xbox wireless controller sounds like an awesome gift for your son. We're glad that he's loving its bright red color, and we hope he has a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and feel of this product Ten out of ten for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons like the wireless controllers to give them more mobility in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love this controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color on this controller, i love some of the small attentions to detail

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great controller and works with PC and Xbox one. Bluetooth is nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues to complain about, it worked as expected to.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Works great and the color is nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Nice shade of red too. Looks different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, hooks up to Xbox one with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick with name brand like this one. Battery life is good and it just works.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Amazing grip feeling!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox one controller has an Amazing grip feeling!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has a great feel while playing, even for those long gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a cool controller and it works great. Definitely recommend!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending your new Phantom Black Xbox wireless controller! We're overjoyed that it's working out well for you, and hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes this Xbox controller because it’s wireless and works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by dre wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing had the first wireless ones and they lasted me 3 years so had to get these.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    All white

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with a white controller. Good color and feel

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a ps4 and one. The Xbox controller is way better

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, its blue. What more is there to say. Elite controllers are too much money.

    I would recommend this to a friend
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