Customer Ratings & Reviews
- Model:
- WL3-00011
- SKU:
- 5623413
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.
This summary was generated by AI based on customer reviews.
Controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, hooks up to Xbox one with no problems.
I would recommend this to a friend- Pros mentioned:Color
It’s an Xbox Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is an Xbox controller that works as it should. I like the colors
I would recommend this to a friend Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and feel of this product Ten out of ten for sure
I would recommend this to a friend- Pros mentioned:Grip
Amazing grip feeling!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Xbox one controller has an Amazing grip feeling!
I would recommend this to a friend - Pros mentioned:Design
Big improvement over the original
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is awesome. It's a big improvement over the generation 1 controller.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to handle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and comfortable to handle and press/reach buttons even for my 8 and 9 year old.
I would recommend this to a friend - Cons mentioned:Stick drift
Great if you get a good one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s no surprise that MS doesn’t make AMAZING peripherals, but I’ve had to return and swap 2 of these things; one for some nasty stick drift, and the second for a dodgy left bumper and severe heat issues. I’m on my 3rd one now, and it seems to be holding up well. No stick drift, stays cool, all buttons maintain function and responsiveness. Just be sure to throroughly test and closely analyze your devices when you get them home to make sure they’re not faulty. Not BB’s fault.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Shane,
We're sorry to hear that you've run into issues with a couple of your Xbox Wireless Controllers. If you ever have an issue that falls outside of Best Buy's return period, each controller also comes with a 90-day limited warranty, so please reach out to Xbox Support for help. You can reach them here: https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Color
Great controller, Great color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, Great color !! Blue is a refreshing color to have I like it a lot.
I would recommend this to a friend - Pros mentioned:Ease of use
Works as intended!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Everything works as it's supposed to.
I would recommend this to a friend - Pros mentioned:Color
I love the blue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great alternative compared to the black and white. The blue is so vibrant.
I would recommend this to a friend - Pros mentioned:Quality
Great Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a ps4 and one. The Xbox controller is way better
I would recommend this to a friend - Pros mentioned:Grip
Great controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design and the grip and size of this controller
I would recommend this to a friend Wireless controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My sons like the wireless controllers to give them more mobility in the room.
I would recommend this to a friend- Pros mentioned:Ease of use
Cool remote for my son
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, nice color, my son loves this remote.
I would recommend this to a friend - Pros mentioned:Quality
Great controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a cool controller and it works great. Definitely recommend!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thank you for recommending your new Phantom Black Xbox wireless controller! We're overjoyed that it's working out well for you, and hope you have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
Best controller!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stick with name brand like this one. Battery life is good and it just works.
I would recommend this to a friend- Pros mentioned:Color
Love this controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color on this controller, i love some of the small attentions to detail
I would recommend this to a friend - Pros mentioned:Design
Great controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great controller and works with PC and Xbox one. Bluetooth is nice feature.
I would recommend this to a friend - Pros mentioned:Color
Red controler
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for playing xbox one. Love the bright color!
I would recommend this to a friend - Pros mentioned:Color
Good controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Textured bottom hand grips. Nice color
I would recommend this to a friend