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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 644 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Xbox Wireless Controller's excellent wireless functionality, ease of use, and high-quality build. Many appreciate its compatibility across devices and the comfortable grip, while some experienced shorter battery life than expected. A few users reported issues with controller drift, though others noted a lag-free experience. The controller's size was also a point of discussion, with some finding it slightly small.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 644 reviews
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Solid Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller, XBox quality, bluetooth works well. Perfect for those picking up Halo on PC

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Comtroller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use on my PC for 1st person shooters, hooked right up within 5 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, use it for my PC ! Runs smooth!highly recommend for controller players

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for taking the time to recommend the Xbox Series X/S Controller. We are so glad to hear that you are enjoying it.

      Thanks,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. Now that Xloud (beta) is on PC this controller is gonna get a workout.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Xbox Wireless Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top product Top quality Definitely will be recommending this product to my fellas

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    PC GAMING

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for online gaming! Bought this specifically for my PC and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Pc gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller works flawless on my pc best value considering is comes with adapter

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would purchase again for myself or as a gift for someone.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear that you love your new Xbox Series X/S Controller so much you'd repurchase! We're proud of the enhanced user interface and reliable performance we've built into your new device, and are thrilled you've found it suits your needs as a modern gamer. We're glad it was a good investment for you! Thank you for sharing your thoughts. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Controller for PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My arm was getting sore using the keyboard to play games on the PC so I picked this up. Arm is feeling much better but I am still not that great at playing. I am to old I guess but I really like using the controller. Nice thing is I can use it for the xbox also.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Xbox wireless controller with dongle

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great if you want wireless! Didn’t realize how nice it was to not have all the chords hooked to the pc. Seems to have no lag input issues either! Very nice and easy to setup.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Stick drift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within three months of owning it, the controller developed stick drift. For the price, I would have expected it to last longer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best controller for PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good controller, works well with all games and feels smooth to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jason,

      No matter your game of choice, we've designed your new Xbox Series X/S Controller to support our users and their tactical abilities. We're excited to know you've found it to suit your playstyle and game selection! Thank you for sharing your experience with us. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup! Came with a 14 day Gamepass ultimate code for new users as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a upgrade from previous generation as far as comfort and grip goes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Efficent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love yo say that ive used a lot of controllers and im yhankful for this one, the grips keepthe controller in my hands if i sweat and overall it was easg to connect to my pc

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues. Bought it so I have less cables running around.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Good controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on Windows 10 so far. Set up is easy and there's no perceivable lag.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Dope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller i bought this to use with my PC best purchase ever!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there. Quick and easy to setup. Amazing build quality.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate the kind words! We aim to provide our users with the very best technology and interfaces available, and we're thrilled you think we nailed it. From an easy-to-configure user interface, to reliable functionality and button mapping, your new Xbox Series X/S Controller has it all. We're excited to be a part of your next-generation experience! Thank you for sharing your thoughts with the community. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Wireless

    Rated 3 out of 5 stars

    Decent controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is pretty good so far. I must say, the Xbox360 controller feels slightly better in the hand. I like the textured grips. Wireless adapter is nice and small. My only issue is the sharp edges where the material comes together on the back of the controller, sometimes my fingers will get caught on the edges on the backside of the grips.

    I would recommend this to a friend