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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 644 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Xbox Wireless Controller's excellent wireless functionality, ease of use, and high-quality build. Many appreciate its compatibility across devices and the comfortable grip, while some experienced shorter battery life than expected. A few users reported issues with controller drift, though others noted a lag-free experience. The controller's size was also a point of discussion, with some finding it slightly small.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 644 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Perfect controller for any video game on PC

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller for any video game on PC. Using for Halo.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Xbox wireless controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased 2 of these to use with 2 different PC setups and i love them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    #xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connected my Xbox remote to my laptop and it worked without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great PC game controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great use it with my Windows PC with no issues plug and play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best by

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it super fast shipping best shopping experience ever!!!

    I would recommend this to a friend
  • Pros mentioned:
    Connection

    Rated 5 out of 5 stars

    Excellent Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Reliable connection to Fire TV and to Windows 10

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for any pc game. Pairs perfect with windows 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One year later and still no issue!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have bought for my PC or any gaming console by far. Had it over a year and never an issue. Old Xbox controllers I replaced every few months with regular play.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    I bought it for the dongle

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need it, but I wanted it, so here we are.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Latency is almost nonexistent only pet peeve is not being able to charge but batteries get the job done set up was straight forward 2 easy steps and was playing in no time nice premium feel

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Gaming add on

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son. He wanted it for his pc gaming. So far so good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing this with us. We are happy to hear that your son is happy with the Xbox Series S/X Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Wireless
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed low input lag compared to a bluetooth connection. The wireless adapter is the way to go for competitive gaming if you're not using a wired controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended and Best Buy pick up it’s a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    amazing deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rugged, feels good, love the C port, works great on pc!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey David,

      We're excited you are taking advantage of your new Xbox Series X/S Controller's cross-platform functionality! Whether it be your ability to play on any given platform, or simply the design and comfort of the interface itself, we're thrilled you have found it to suit your needs. Thank you for sharing your story! We appreciate it, and are happy to be a host for your next-generation gaming experience.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great PC controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like other wireless peripherals with a usb adapter, this is plug and play (though you can connect it via Bluetooth). Most modern pc games map directly to the controller. Good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Way to go Xbox!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use a controller is great. Another way to fill the grips and the response

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with windows android and mac os without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This controller changed my life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone told me the reason I was bad at Madden was because I was bad at Madden, the actual reason was my PS4 controller was crapped out. I switched to this controller and I'm whippin' my scrub little brother all over the virtual gridiron. Plug in and play, $80 dollars well spent. If you're looking for a pc controller look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Easy to use. Made a right choice.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Perfect Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on the PC. Use it to play ALL THE GAMES!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Danan,

      We're excited to hear you are enjoying the cross-platform functionality of your new Xbox Series X/S Controller! It's a huge benefit, and can truly take a home gaming setup to the next level. We're thrilled you have found it to suit your needs as a gamer! Thank you for sharing your feedback with the community. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft