Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 644 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Xbox Wireless Controller's excellent wireless functionality, ease of use, and high-quality build. Many appreciate its compatibility across devices and the comfortable grip, while some experienced shorter battery life than expected. A few users reported issues with controller drift, though others noted a lag-free experience. The controller's size was also a point of discussion, with some finding it slightly small.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 644 reviews
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with 3 months of gamepass at the time. Great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, living the new controllers, better bumper and trigger buttons, better texture, definitely a step up from the Xbox One Controller series.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you are loving your new Xbox Series X/S Controller! We've made improvements across the board, including everything from added grip textures, to an emphasis on comfort and usability, and couldn't be happier you have found the configuration to your liking. Thank you for taking a few minutes to share your thoughts with us! We're thrilled to be a beneficial addition to your next-generation gaming sessions.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Very reliable

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller. Very comfortable I have had no problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless connector is the best addition for my pc I can connect it with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It just works no drops, ZERO latency.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes you can just use Bluetooth but this card uses USB high speed and there is zero latency and no drops EVER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a replacement controller.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was as expected, a nice upgrade to my original controller. It came with a USB adapter, which I believe can be used with a computer for gaming.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Adam,

      We're happy to hear you enjoy your new Xbox Series X/S Controller! We appreciate you taking a few minutes to share your thoughts with us. The USB adapter allows for cross-platform use, letting the user utilize the optimized quality and features in a variety of different ways. For connectivity guides and use tutorials, visit the following link: https://support.xbox.com/help/hardware-network/controller/connect-xbox-wireless-controller-to-pc

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice controller

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller for everything pc or xbox works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. Works as it should and has a dongle for pc use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for PC

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, the dongle connects a lot better than regular Bluetooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Repeat buyer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was cheaper and less fragile. But reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Device

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised and got here in 2 days! Can't ask for better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Quality as Expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, a quality controller. No problems at all with the Bluetooth connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A worthwhile buy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had my controller for a while now, with regular use, still works very well. It was delivered earlier than was predicted so it was a nice surprise

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for letting us know how well your new Xbox wireless controller is working out for you. We're glad that it arrived sooner than expected, too! We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but sucks that you have to buy as a package deal when all I needed was the flash drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pC love

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy, controller has great response times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc controler

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it there is not latency with adapter, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, minimal setup, and best of all no input lag at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good deal

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can connect to Windows laptop and enjoy the game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for PC gamers

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what a massive difference from Bluetooth. This works perfectly. Never disconnects and has no latency. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended. Everything about this controller works

    I would recommend this to a friend