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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 644 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Xbox Wireless Controller's excellent wireless functionality, ease of use, and high-quality build. Many appreciate its compatibility across devices and the comfortable grip, while some experienced shorter battery life than expected. A few users reported issues with controller drift, though others noted a lag-free experience. The controller's size was also a point of discussion, with some finding it slightly small.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 644 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mandy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for kids and adults. Easy to use. Lots of fun

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The censor is very wonky. Every so often, in midgame, the censor would lose connection and can take about 20-30 secs for it to reconnect. I ended up using my USB-C, wire it to my PC and problem solved but that really defeats the purpose of buying a wireless controller. Got a replacement and still having this issue. Too expensive for it to have this problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for regular gaming, buttons always messing up if you’re a real gamer. This wouldn’t be the right one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t come with the back piece that keeps the battery’s in. Otherwise, it works fine and arrived in good condition.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Just buy new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt even last a week drift right away out the box completely disappinted for it was a bday present and now stuck with a defective product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great with Bluetooth and USB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. My PC's Bluetooth doesn't seem to work so well. So I bought this controller hoping that the USB dongle would work better. Finally, no more random disconnects during gaming. The build quality is also fantastic, everything feels sturdy and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth a purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the best revision of the Xbox One/ Series Controller yet. The Dpad feels amazing, the bumpers finally don't feel like a mess. And this came with a wireless adapter because of the spotty bluetooth connection. A++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed to my Windows 11 PC just fine. Made playing Flight Simulator so much better than the keyboard interface, which I found unusable. Actually bought it for Elden Ring, but got a refund on Elden Ring. Not the controller's fault - I just think the game is terrible for PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another controller they don't last long

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you buy this version where the buttons have the colors on them not the one with the colored dots in the center next to the buttons they have a tendency of having drift or button sticking so make sure it's this version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accomplishes the task...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as needed...This remote was bought to add the function of multiple player games in the same room. It's better to play and WIN 2K against someone in the same room. :) - *Takes a few minutes to upgrade the controller software and then you are ready to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this playing PC games, XBOX games and Apple TV games. This is the best game controller ever.. I got it brand new sealed in the box. Very responsive and comfortable in the hands. I would buy again to make it a pair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    disconnects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the adapter over heats for some reason and im not impressed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    USB-C port no longer connects or charges

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this controller for a little over a year of occasional use with my PC. Got it out of the closet today, played wirelessly for a time, then tried to plug in to charge (I have the play-and-charge kit) and nothing happens. If I hold the cable at a certain angle it will connect but disconnects when I let go. A brief search of the problem reveals others having the same issue with the USB-C port on this controller model, as well as the Elite model, coming loose and needing to be resoldered/replaced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job well

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this on Windows 10 for almost a year now and it's held up great compared to past controllers. No issues with the wireless connection and if the battery runs out you can connect it via USB cable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Always drifts

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Xbox controller I have had and the left joystick drifts every time. If you’re gamer and put hours in be forewarned this will happen quickly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the controller. I like the textured grips and the slightly smaller size compared to older controllers is great. New Dpad is cool. I like having the adapter instead of bluetooth for lower latency.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    evil humans

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product of the controller bundle is wonderful have no complaints with it as of one day of use. my problem is with best buys horrible workers stealing. Upon opening my new controller box there was a Xbox game pass code card in the box as well. i was super excited about being able to try it free for a month with all the new games BUT I CAN NOT. Someone at the packaging warehouse decided I want to steal this code and use it first. So they did then put the card back in the box with a already used code. HIGHLY DISSAPOINTED WITH THIS COMPANY AND STAFF.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    What can I say

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Xbox controller it works plus the usb stick worked fine with no problems get to play single player games on the pc with no issues and best of all no cables

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its alright

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself is fine, but i was hoping the usb stick would save me the hassle of having to connect it through bluetooth with my pc. Havent had any luck with that though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's a nice Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only let down is the wireless adapter isn't compatible with the Xbox one controllers. I love this controller this has to be the best Xbox controller I've ever used to date.

    I would recommend this to a friend