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Customer Ratings & Reviews

Your price for this item is $71.99
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The comparable value price is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 644 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Xbox Wireless Controller's excellent wireless functionality, ease of use, and high-quality build. Many appreciate its compatibility across devices and the comfortable grip, while some experienced shorter battery life than expected. A few users reported issues with controller drift, though others noted a lag-free experience. The controller's size was also a point of discussion, with some finding it slightly small.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 644 reviews
  • Rated 1 out of 5 stars

    Don’t waste your time or money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought since my computer doesn’t have built in Bluetooth. The controller kept disconnecting during mid game and I had to press the middle button or just wait for it to connect. And the wife buttong light would come on and off hard to pair since the light would work when it wanted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not come with adapter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was really upset to purchase new product via curbside only to find no adapter! i think MS has a shoretage on them. recommend to check your prodcut in store immediately after to purchase all is there.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crooked Business

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for this controller through my PayPal and was also charged on my credit card so I paid for the same controller twice Best Buy lost my business!!! Watch your purchases!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing dongle (Purchased Open Box Excellent)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying open box stuff at bestbuy is a big hit or miss. This package came without the dongle and was labeled in excellent condition.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controller stopped working after 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped powering on 2 months after purchase. Doesn't work even while plugged in. Worst use of $85 I can think of.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A very unhappy Best Buy Elite customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had this delivered. I ordered and paid for a NEW item, but was sent a used/refurbished one. Ugh! I will return this tomorrow.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my XBOX controllers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, nice job on fulfillment Best Buy. Fast painless ordering and delivery. The controllers work great. Pros: - Responsive - Strong rumble (more motors than 360) - Widely supported in PC gaming - Decent craftsmanship - Good value Cons: -More rumble = shorter battery life and casing rattles in some cases -Doesn't feel as durable as 360 controllers -Sticks feel less responsive than 360 (could be fine tuning fixable) Wireless receiver is great. Works flawlessly and easy to add controllers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hadn't reviewed it but since day one controller double clicks on A making it annoying to play with.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money on this

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after roughly 4 months of usage. No wonder the warranty is only 90 days. Garbage...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap had for 6 months and left bumper broke.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it 4 times, it stopped working. Need an answer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Must have for Windows 10/11

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for anyone who plays games on their PC and wants to use an Xbox controller without being forced to have a wired controller.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, great design, great material, and wireless adapter works great

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, if only ea could fix fifa 23 for pc, i would be able to use it more, but havent had a problem with the controller

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    It connects to iPad for my Genshin mobile gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great, I like the grip on the handles of it, It helps so it doesn’t feel like sweaty hands. It connects with windows and Bluetooth is very reliable when playing on iPad and iPhone. I gave it 4 stars but is because 2 buttons keeps getting stocked even after 2 months using it but is less that the first week, the X and the A buttons. I gues that the more u use it the looser it gets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox controller is a remarkable gaming accessory. Its ergonomic design ensures comfortable gameplay for extended periods. The button layout is intuitive, allowing seamless control and precision. With its solid build quality and responsive analog sticks, it delivers an immersive gaming experience. A must-have for any Xbox gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    for pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my pc and for a backup controller ended up being my main

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With that price it is amazing. With wireless adapter your connection will be much more stable than Bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with easy setup. USB wouldn’t connect at first but took it out and plugged back in and worked immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for playing video game make computer go vrrooooooommmmmmmm

    I would recommend this to a friend