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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35294 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, vibrant color, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery life and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1104 Showing 22,061-22,080 of 35,291 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. It's a slight improvement to the Xbox One version.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and ease of use. Very Reliable and great quality Remote.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    You need this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Control . Love the color definitely recommend this purchase

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you love the Pulse Red colorway of your new Xbox Series X/S Controller! It's our favorite too, and adds a little something extra. We're happy to know you are enjoying your time with your new device, and have found it to operate and function to your liking. Thank you for sharing your experience with the community. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    beast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice color i like it alot not too bright for my taste

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better price then anyone else and service is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good works great with my series s the new share button is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control no complaints you will enjoy this especially for the price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, haven't had any issues. Might purchase another one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to know that you have been loving your new Xbox Series X/S Controller so much you are thinking of purchasing a second device! We're proud of the dexterity and control offered by your new interface, and couldn't be happier you have found it to suit your needs. Thank you for sharing your feedback! We appreciate it, and are thrilled to be a valued addition to your home setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller, love the color, hate the fact that the thumbsticks get dirty like the ps5 controller. PS GET THE RECHARGEABLE BATTERY PACK

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for a previously use controller would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have controllers that are different colors

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Always nice to use first party devices.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up for my PC. It was super easy to sync up to blue tooth and has been great so far. A massive upgrade from my old third party controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The ease-of-use and strong connectivity built into your new Xbox Series X/S Controller is game-changing. We're thrilled you have found it to be a beneficial addition to your setup! Reliably syncing via Bluetooth truly takes your sessions to the next level, and we're excited to hear you are enjoying your time with it. Thank you for sharing your experience! We appreciate your feedback, and are happy to be a part of your system upgrade!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Working good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new controller is good I recommend it to anyone who needs a new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They’re mostly good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish these didn’t break so easily…. Keep having to replace them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it Best Buy had it everything work find it was worth getting

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an controller and this one is a good one to go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Purchased as a gift. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item as a open box works great and had no problems using it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super cool color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The red is so beautiful and tuff at the same time jist love it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you love the Pulse Red colorway option of your new Xbox Series X/S Controller! It really is beautiful, and stands out in any home setup. We're thrilled you've found it to be the perfect interface for you! Whether it be its performance, or simply its color, we're happy you love it. Thank you for sharing your thoughts! We appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Daughter approved

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves it the color & design is better than old model

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The Pulse Red colorway option of your new Xbox Series X/S Controller is our favorite too! We're excited your daughter has been enjoying their new device, and have found it to host the in-game control and dexterity they were looking for. Thank you for sharing your feedback! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft