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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35310 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, vibrant color, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery life and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1165 Showing 23,281-23,300 of 35,307 reviews
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the one controller. Better grip

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Pop of color is a nice touch!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bold beautiful color works great for my Xbox one

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you love the Shock Blue colorway of your new Xbox Series X/S Controller! It's our favorite too, and we're thrilled you have found it to match your setup and fit right in. Whether it simply be the color, or the optimized user interface and reliable functionality it hosts, we're happy to be a beneficial addition to your next-generation gaming setup. Thank you for sharing your thoughts with the community! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    High quality feel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product have a high quality feel in its parts

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Fun for H

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves it. Will play for hours. Loves the color

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for what i needed, they do eventually get stick drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new remote after my old one started malfunctioning so I picked this one up. The feeling is like any other Xbox one controller but I really like that the new ones have the share button.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Yello

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yellow is the way to go you cant lose this controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controller works well, item is still working,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    PC/bluetooth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for PC. Haven't tried on any console. This new model feels great.buuuut , for some reason on PC, about 5 minutes into playing the light started blinking and would disconnect from gameplay. I've had it for about a day and it's done it about 3 times already. The other models in the past have never had that problem. Maybe it's just a bug. Other than that it seems like a good controller. But I'm going to return this one for another one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.

      Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox doom controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that it limited edition so much detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing buy! this is great! would buy again! works amazing

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Homer,

      We appreciate the kind words, and are thrilled to hear you are enjoying your time with your new Xbox Series X/S Controller. Whether it be the improved grip textures, comfortable design, or simply the whole package, we're excited you have found it a benefit to your gaming sessions. Thank you for taking some time to share your experience with us! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Bought open box, perfect condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open-box controller, as it was a bit cheaper. It shipped very quickly and the controller was in perfect condition. If I hadn't closely inspected it, I wouldn't have been able to tell that it wasn't new.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    New controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and new works great and textured design is nice for grip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best control ever, the next gen controller is very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller!!! It’s my favorite that I’ve ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and the price is great great quality I can't complain

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller no problems so far and love the red color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great value.. microsoft games are always best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller... a totally improvement over the last one.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller good sale. Works great and good color design

    I would recommend this to a friend