Customer Ratings & Reviews
- Model:
- QAU-00068
- SKU:
- 12864802
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the overall performance, vibrant color, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery life and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Minor tweak to an already great controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small tweak to an already great controller. Enjoy the new D-Pad and the screenshot (my son loves it).
I would recommend this to a friend- Cons mentioned:Buttons
PC Bluetooth TERRIBLE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frustrated. No consoles. Bought 3 PC gaming and gifts for others. Downloaded, drivers, etc Bluetooth would connect. All buttons works. Then half the buttons stop working in the middle of gameplay. Multiple times. Spent hours. Best Buy staff was helpful. C’mon Microsoft. With all due respect, Sony is doing big things and you guys can’t get Bluetooth down when it’s stated PC compatible. It should’ve be this difficult in 2020-21. But thanks Best Buy for good service
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jason,
We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.X button started not to work after 2 months of use. Pretty expensive for the quality.
I would recommend this to a friendGreat controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Awesome colorway. 10/10 would buy again
I would recommend this to a friendGreat control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome color love it ready to play for hours and hours
I would recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cant go wrong with this controller. Definetly an upgrade
I would recommend this to a friendXbox Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great product it came in fast and no issues so far so am happy and I am using it now
I would recommend this to a friendXmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my daughter as she needed a new controller. Smaller than the original which she loves
I would recommend this to a friendLatestmodel.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller bit of a problem with the battery compartment door the older style did not fit.
I would recommend this to a friend- Pros mentioned:Color
Stunning controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture doesn't do any justice. Its an amazing color in person. I always grab controllers when theyre on sale. I play pc and Xbox so its good to have a few back ups. I probably won't use this one, it's too good looking
I would recommend this to a friend Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller especially for gaming. Especially if u can get a open box
I would recommend this to a friendXbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new controller for my Xbox and very satisfied. Such a smooth controller
I would recommend this to a friendXbox series x controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on sale for $40 around the holidays. Great deal!
I would recommend this to a friendMeh. Get a PS5 controller instead.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this controller to play with my PC and to replace my aging but venerable XBox One controller. While a decent controller in and of itself, it is not much of an upgrade to an XB1 controller. Even worse, it's sorely lacking compared to a PS5 controller. It still uses AA batteries and it lacks the fit and finish of the DualSense. If adaptive triggers ever get supported for the PC, it will be game over. Step up your game, Microsoft.
No, I would not recommend this to a friendNeon Dream
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the feel of this style of controller. Seems well constructed as well
I would recommend this to a friendThe perfect size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is the perfect size and the color options are amazing very easy to use.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Jesse,
Whether it be its optimized construction and enhanced user interface, available color options, or simply its performance, we're thrilled you've been enjoying your time with your new Xbox Series X/S Controller. There's truly no better device out there when it comes to in-game control, and we're excited to be a part of your next-generation gaming experience. Thank you for sharing your thoughts! We appreciate your feedback.
Happy Gaming,
Brad - Xbox Customer Care
Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for my old remote. Worked as expected.
I would recommend this to a friendXbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy pick up and connection, buying made simple
I would recommend this to a friendGreat unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than the current xbox one controller grips on triggerz and great pistol
I would recommend this to a friendGreat Windows 10 controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Windows 10 controller! This works over bluetooth or the Windows 10 wireless adapter.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
No matter your means of connection, we've designed your new Xbox Series X/S Controller to offer the very best in performance. We're excited to hear that has been your experience! We're happy to be a solution for you, and to be a valued addition to your modern gaming setup. Thank you for sharing your story with us! We appreciate your feedback.
Happy Gaming,
Brad - Xbox Customer Care