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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35323 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, vibrant color, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery life and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1460 Showing 29,181-29,200 of 35,323 reviews
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers are just the best for gaming in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox brand controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller very responsive xbox out did themselves

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful controller better feeling grip

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer series controllers in general to the xbox one controllers but the hand grip on this controller feels a lot better than the regular series controllers. Also the color is beautiful and pictures dont do it justice compared to seeing it in person.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Whether it be its comfortable in-hand feel, optimized user interface and precision, or simply its Aqua Shift colorway, we're excited to hear you've been enjoying your time with your new Xbox Series X/S Controller. We're happy you think its even more impressive in-person! Thank you for sharing your thoughts with the community, we appreciate it. We're glad it was a good investment for you and your home setup!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Share button is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the share button. Always liked the Xbox controllers and they’re only getting better

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Prettiest controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in LOVE with my new controller, it’s absolutely stunning, no problems with it, even has a grip like material on the back which makes it less hard to drop it. I wish they made a pink or purple one like this, I’d buy them all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly on PC, purchased to connect via Bluetooth to gaming PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular remote has been the better remote I have purchased in years. Hopefully construction quality is improving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cyber Monday purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cyber Monday purchase made this an easy purchase. Quality controller. Nice minor upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blair's Xmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my Granddaughter for Xmas to play her Xbox games...she beat me as usual Lol!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered on line and pick up at store within 2 hours. Great and easy service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not too bad..definitely a different feel from other controls...feels a little foreign

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! Lighter and fits my hand better for some reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. A bit pricey, but would rather use OEM product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Old Blue

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it four because I’m not sure if it this controller or the Xbox x that causes the remote to disconnect. Probably the Xbox! Since it doesn’t like wireless headphones either!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that you're experiencing an issue with disconnects with your Xbox wireless controller. If you haven't already done so, we recommend updating your Xbox console and the firmware in your controller.

      Still experiencing an issue? Reach out to Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Needs Stronger Color-Coded Buttons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is pretty enough, but I really miss having the buttons more visibly color-coded. Otherwise, it's an Xbox controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been needing a new controller and this was easy and fast thru them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow cant find a controller like this. I will buy this again for sure if it breaks when I sit on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the flexibility of this control ,it’s precise no complaints about this product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Carmen,

      We know our users like to customize and personalize their interfaces, so we've designed your new Xbox Series X/S Controller to do just that. We're happy to hear you are enjoying its precision and mappable button functionality! Whether it be the flexibility it offers, comfortable grip textures it hosts, or simply the whole package, we're excited to be a valued addition to your next-generation setup. Thank you for sharing your thoughts with the community! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as a controller for streaming apps access on our second home TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre at best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well for like a few months then gets terrible stick drift

    No, I would not recommend this to a friend