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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35324 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, vibrant color, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery life and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1505 Showing 30,081-30,100 of 35,321 reviews
  • Rated 4 out of 5 stars

    its alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great when plugged in but wireless with some games it map buttons wrong. known problem and still waiting for Microsoft to fix with firmware

    No, I would not recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 2 out of 5 stars

    broke after 364 days

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much of an upgrade from the Xbox controller. Textured handles are nice. Buttons started sticking a little but nothing a little cleaning can't handle. Right bumper broke a today so it lasted almost a year. Not entirely sure if it's Elden Ring related. I would attempt a repair but I lack the right right sizes of screwdriver.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement should your Series X controller start experiencing "drift" and is out of warranty. Controls little stiffer than the ones that come with console.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the ps5 dualsense but still a great controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than xbox one controller with reduced input lag

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you are enjoying the next-generation performance and design of your new Xbox Series X/S Controller! We've made a ton of improvements over past models, and couldn't be happier you've found it to suit your needs as a modern gamer. Thank you for taking a few minutes from your day to share your thoughts! We appreciate it, and are happy to be a beneficial addition to your home setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Works amazing. Very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent control, best for kids and Best Buy is the best store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    RB Button Stopped Working after 2 Months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this item it’s a good item but my RB button stopped working 2 months later can I get a replacement? My warranty ends 10/12/2021

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller, so so quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller.. i just wish they would last like the older ones, i have to buy a new one every 6 to 8 months

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great built quality, poor wireless connectivity.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Xbox Series X controller for use with a newly built Gaming PC. While the build quality of the controller itself feels solid, the bluetooth connectivity on the controller is very unreliable. Sometimes it will function normally for an hour or more, and sometimes I deal with a dozen disconnects within a similar time period. Should be fine if you're using it wired.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Milton,

      We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.

      Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! Instant set up. Haven't had any issues. Fun color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As described, delivered on time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas present, so not used yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will Buy Another

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great customization for sweaty hands. Feels lighter even

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone looking to buy a new controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It very nice when your playing. And the joysticks move smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it. When on sale is a good value. Perfect for Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Xbox Wireless Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good overall Wireless controller - outside design is nice and my son enjoys using it. No lag in pressing the buttons which is the reason he needed a new controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look great clear pedal beautiful look only thing is white get dirty quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better red

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, no issues what so ever. Stands out great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controler

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, but I personally like the original + button, it seems more stable and gave more reliable feeback.

    I would recommend this to a friend