Customer Ratings & Reviews
- Model:
- QAU-00068
- SKU:
- 12864802
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Olive Garden: "Pretty good for the money"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for $40 (Black Friday sale). The larger D-pad and gripped thumb sticks are huge improvements over last gen. Skip at original price, but def. worth it for $40.
I would recommend this to a friend- Pros mentioned:Overall performance
Wireless xbox controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this controller for my son. He loves it and we don't struggle with the chord anymore.
I would recommend this to a friend X box commander
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his controller it works perfectly and we had excellent service at the store. At Best Buy we always know we’re getting the best deal at Best Buy. The employees are always helpful and courteous.
I would recommend this to a friend- Pros mentioned:Grip
Good upgrade for the standard Xbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the D-Pad. Now I can step sideways on my games without having to try and mash both directions at once. Gives me a great edge on movement and the textured grips keep it from sliding even with sweaty hands
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited you love the optimized D-pad configuration featured on your new Xbox Series X/S Controller! We made sure to improve its functionality, and couldn't be happier you've noticed an improvement to your gameplay. Thank you for sharing your experience! We appreciate it.
Happy Gaming,
Brad - Xbox Customer Care
Solid choice for a replacement controller.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works exactly as I hoped. This model seems to use batteries at a much slower rate than earlier controller models. The only downside is that the white stains easily and isn't very cleanable.
I would recommend this to a friend- Pros mentioned:Grip
Out of this world!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how it looks and how it feels while I’m playing. The grip feels good and all the buttons and joysticks are fast for rapid response.
I would recommend this to a friend - Pros mentioned:Color
Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheery color but does not fit rechargeable batteries .
I would recommend this to a friend - Pros mentioned:Color
Great controller!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller works as it should. The color is even better in person than in the picture too!
I would recommend this to a friend - Pros mentioned:Color
Works like it should.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as pictures, black controller for Xbox series s. Works like it’s supposed to.
I would recommend this to a friend - Pros mentioned:Overall performance
Great controller!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a big gamer but works for my needs! I haven’t owned a game system since the original Nintendo , so…
I would recommend this to a friend Spoil child
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My child loves her controller, Thank you for having what she was looking for.
I would recommend this to a friendGreat Controller and Color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller and I love the Gold Shadow color, the build and quality of this controller is amazing.
I would recommend this to a friendNice Windows PC controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I connected this to my Windows PC first, and it kept disconnecting periodically. However, after I synced it to my Xbox One, it updated the firmware on the controller, and it started working fine when connected to my PC.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Richard,
Thank you for sharing your experience with your new Xbox Wireless Controller. If you continue to have any issues with the Bluetooth connection to your Windows 10 PC, we also recommend updating Windows to its most recent version. We hope you have a lot of fun playing games with this controller.
Happy gaming,
Chuck
Xbox Customer Care
Great look and feel!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the way this controller looks and feels. Awesome design!
I would recommend this to a friendIn stock and a fast checkout
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to get the store staff member showed me right where it was yeah thanks Best Buy
I would recommend this to a friendChristmas gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and my kiddo will love getting it for Christmas. Pick up on store was super easy
I would recommend this to a friendNice Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller. Bought it for my son’s birthday. Works well with PC for gaming.
I would recommend this to a friendGood controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The XBOX controllers are so much better than the new PS5 controllers. Had no issues connecting to the XBOX or using the controller.
I would recommend this to a friend- Pros mentioned:Color, GripCons mentioned:Stick drift
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mainly purchased this controller for the color. It's such a beautiful blue. It works better than a standard controller, no stick drifting so far. The grip on the handle is nice too.
I would recommend this to a friend - Pros mentioned:Grip
Chill out apple wannabe
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller. Works well with original xbox one. My only gripe is the required update which requires you to connect a USB-C plug to the controller and connect it to the xbox to update before I could even use it. The problem is...there was no included special cord in the box! What kind of Apple garbage is this? lol otherwise I love using it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Joel,
Thank you for sharing your thoughts about your new Xbox wireless controller! We're glad that you're enjoying it for the most part. The good news is that you may also update your controller wirelessly. For information on how to do this, please go here: https://support.xbox.com/en-US/help/hardware-network/controller/update-xbox-wireless-controller
Hope that helps,
Chuck
Xbox Customer Care