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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35231 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 652 Showing 13,021-13,040 of 35,231 reviews
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent and will buy again! Works wonderfully and is easy to use !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller, works amazing and would definitely recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Your standard Xbox comtroller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality you’d expect from Xbox and Microsoft. Best controller for PC

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth Mode Issues- Hold off if PC use case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on launch day. Okay build quality- the anti slip material feels kind of cheap but that is by design. It takes a bit to get used to. The buttons are firm but I have been more impressed by cheap Logitech basic controllers, we will see how long they last- will update if they go out. Excellent lightness Has intermittent disconnection issues- maybe I got a lemon but a firmware update made them less frequent. I'd pass on this until they sort out the Bluetooth issues. My main use case is on PC in bluetooth mode. Have tried on various different PCs with different bluetooth adapters and with latest Windows 10 20H2 update, and Xbox accessories app and latest app updates. Still this issue occurs. All in all it's not a bad mid tier controller. The triggers are an improvement for sure.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.

      Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this since Xbox only comes with 1. Nice and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gamer’s controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color scheme is awesome. Quality Xbox controller. Syncs easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. Pairs with my Xbox One and my laptop. Pairing on laptop is very easy and straight forward thanks to the bluetooth. Will buy again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The cross-platform functionality of your new Xbox Series X/S Controller is a real perk! We're proud of the seamless connectivity and performance we've built into your new interface, and couldn't be happier you have found it to be a beneficial addition to your home setup. We're happy to hear you'd buy it again! Thank you for sharing your thoughts with the community, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good Remotes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these remotes. Simple to use and reliable for a long time!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, by far my fav controller until date. Very comfortable also, definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is good, working properly, feels good too. would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for another person

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good controller for when i have another person playing with me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    i bought it for a friend, and now I want one...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is Beautiful. honestly, grab yourself one if you see it in stock. feels great in your hand as well. I bought it for a friend, and now I want one...

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We have to say, you are a really good friend. And, good news: there are plenty to go around! Thanks for taking some time to share your story with us. We're excited to hear you are enjoying your new Xbox Series X/S Controller, and that you're loving the new Pulse Red colorway. Gaming socially is our favorite way to play, and we're thrilled to be a part of bringing friends together.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Blue Xbox Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my partner and he loves it. The color is very nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grandson happy makes me happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson requested this and he loves it! Very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for pc gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my girlfriend because she loves everything pink. Works great with her pc!

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 4 out of 5 stars

    Works, buttons are a little stiff.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Buttons are somewhat stiff. Cool color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well crafter controller. same as any other but looks sick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves controller he claims it’s the best controller thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels nice in the hands. The color change is pleasing to the eyes

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    XBox 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid color, control doesn’t feel cheap and haven’t had any drift

    I would recommend this to a friend