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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35285 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, vibrant color, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery life and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 983 Showing 19,641-19,660 of 35,282 reviews
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been a huge fan of Xbox controllers. Simple changes but still love the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what i needed, also works on my pc no sign use from an open box

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Perfect controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect color. Works great. Just like the original that came with my Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this controller for everyday use on my pc and my xbox. I love the color and the series x controllers are great and responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new controller for the Xbox X. Make sure you buy the rocket fish battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller for a good price works just like the other colors

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller ! So far no complaints can’t wait to get my new system it will be 10x better!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox Controller - Pulse Red

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller for my little guy and he loves that it's red!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very flexible, control buttons are easily controlled and the carbon black color is unique

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox open box Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the open box and it worked great. No issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! Magnificent build and quality! Would recommend this to anyone!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ronnie,

      We're happy to receive your recommendation! And, even more excited to know you are enjoying the experience hosted by your new Xbox Series X/S Controller. We've optimized the entire interface, including the grip textures, to make sure our users never lose the control they desire. We're thrilled you've found it to suit your needs! Thank you for sharing your feedback with us, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Shell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for just the shell. Everything else sold separately.(batter pack and charger cable)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller!!! I love the grip on the back and the accessible share button in the middle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great color but controller needs getting use to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found a XBOX Series X at $499. Wanted a back up controller and like so many others opted for this new red one. It took awhile for me to get use to the new center button layout. I found that the lower center button will take a screen shot by just barely touching it (even if by accident during game play). But, the large center X Box button seems to require more pressure than my older Xbox controllers to direct you to the "turn off console, turn off controller or restart console" screen. I found this true for the black controller which came with my new system, so it apparently is not unique to the Pulse Red controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good controller, good quality good price bought open box, still works well

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. It’s just as advertised. It was a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controler

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for an Xbox hands down. Also works great with a pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparable to the best controllers out there, and at half the cost. I'm very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Necessary

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the exact coveted item, but it definitely got the job done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello all writing this review because I'm peeved! The controller is fine it works well, color is what I wanted but you need to know something EXTREMELY CRUCIAL WHEN THINKING OF THIS CONTROLLER: IF YOU HAVE THE OLD XBOX ONE PLAY AND CHARGE KIT IT ABSOLUTELY WILL NOT WORK WITH THIS CONTROLLER! They changed the usb port from a micro usb to a usb-c port so your old play and charge kit won't charge at all! You can still use the battery but charging it wont happen! What you need to do is buy this: Microsoft - Controller for Xbox Series X|S, and Xbox One + USB-C® Cable (Latest Model) - Black Model:1V8-00001 SKU:6436824 This is taken directly from Best Buy's website if you buy this one you will hve no problems! Now I am stuck trying to find a new xbox series x/s play and charge kit and they are sold out everywhere! It is so stupid that microsoft doesn't put in a female ended micro usb to male usb-c adaptor in case you don't know this. Also it should be on the box bigger that it uses usb-c and not micro usb chrging anymore! And also beware when trying to call best buy when you call a store you are shoved into a national call center and if youbare trying to get a specific store the person on the end of the phone will blatantly lie and say that you are talking to the store directly when you are not, And if you ask them to hold something for you and ask for their name they wil! give you their name but then when you go to the store to pick it up that person mysteriously doesn't work there and they have never heard of them before! Take a look at the supplied photo the yellow circled bit makes it seem like they added a port not removed one and replaced it with something else, also circled is the date 2020, this controller was purchased in 2021! All around both parties need to do better both Microsoft AND Best Buy! Service from both has gone to the toilet! BE WARNED AND SAVE YOURSELF THE AGGRAVATION!

    No, I would not recommend this to a friend